[2271960] Paris J1 School District Site Down

Incident Report for WiscNet

Postmortem

Date & Time of Incident: 8/5 at 5:39 am

 Duration: 3 hours 3 minutes

 Technician(s): Connor / Jim

 Review Date: 8/5

 Brief Summary: Logs show the network port went down.

 Root Cause: Network event

Posted Aug 05, 2026 - 12:16 CDT

Resolved

This incident has been resolved.
Posted Aug 05, 2026 - 12:07 CDT

Investigating

Hello,

Starting at 5:39 am we observed alarms that indicate your circuit is down.

At this time we are requesting onsite power and equipment verification.

Due to a policy change on GLS's end we are unable to open a ticket on your behalf. To get a ticket opened please contact GLS at 866.558.1920 and reference your site ID of 751.

Please reach out with any questions.

Thank you,
Posted Aug 05, 2026 - 05:51 CDT
This incident affected: TEACH - Milwaukee (Paris J1 School District).