[2254938] Owen-Withee SD - 1790 - down

Incident Report for WiscNet

Postmortem

POST-MORTEM TEMPLATE

Date & Time of Incident: 7/1 9:14 AM CST
Duration: 24
Technician(s): Fue Khang
Review Date:7/1

Brief Summary: Device went down at 9:14, called site, verified that this was due to an upgrade in process, alarms cleared at 9:38 AM CST.

Root Cause: Maintenance.

Posted Jul 01, 2026 - 10:07 CDT

Resolved

This incident has been resolved.

Posted Jul 01, 2026 - 10:05 CDT

Identified

Hello,

At 9:14 AM we observed alarms come in for Owen-Withee School District - 2254938. While investigating, the alarms cleared. The member site was contacted to verify equipment and power. They then advised this was known work and an upgrade was happening at the time. The alarms cleared at 9:38 AM CST.

Thank you.

Posted Jul 01, 2026 - 10:04 CDT

This incident affected: Owen-Withee School District.