Date & Time of Incident: 9/22 10:23am
Duration: 1186 minutes
Technician(s): Fue Khang, Julio Calixto
Review Date: 9/23
Brief Summary: At 10:23am we observed alarms for the Dane County School District going down
Root Cause: This was due to a provider fiber outage
Posted Sep 23, 2026 - 03:02 CDT
Resolved
This incident has been resolved.
Posted Sep 23, 2026 - 03:00 CDT
Update
We are seeing services restored as of 2:37am.
We will close out this status page.
Thank you,
Posted Sep 23, 2026 - 02:57 CDT
Update
The LMP is continuing to troubleshoot the issue. They have isolated the issue to the intersection of Park St. and Dayton St. They are working to get technicians in the area to see what the issue may be. At this time, there is no ETR.
If you have questions, please reach out to the Wiscnet NOC.
Thank you,
Posted Sep 22, 2026 - 14:14 CDT
Identified
At 10:23 AM CST, the Wiscnet NOC observed alarms indicating the uplink port for Dane County - 401296 went down. We are still observing the site as up. We are currently investigating this issue with the Local provider.
If you have any questions, please reach out to the the Wiscnet NOC.