Date & Time of Incident: 8/13 6:15 AM Central
Duration: 71 Minutes
Technician(s): Marcus
Review Date: 8/13
Root Cause: network event
Brief Summary: We lost access to our device onsite at the Prairie Lakes Library System between 6:15 AM Central to 7:26 Central. Our device logs indicate a brief network event occurred impacting the site.
Posted Aug 13, 2026 - 09:23 CDT
Resolved
This incident has been resolved.
Posted Aug 13, 2026 - 07:40 CDT
Investigating
Hello,
The WiscNet NOC has lost access to our device for WaterfordLib at 8/13/2026 at 6:20 am. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 2415.
If you have any additional questions, please contact WiscNet NOC.
Posted Aug 13, 2026 - 06:46 CDT
This incident affected: TEACH - Milwaukee (Prairie Lakes Library System).