[2258663] Rib Lake School District - Router Unreachable

Incident Report for WiscNet

Postmortem

Date & Time of Incident: 7/10/26 6:37am

Duration: 84 minutes

Technician(s): Payton

Review Date: 7/10/26

Brief Summary: Rib Lake School District Router became unreachable.

Root Cause: Loss of Power

Posted Jul 10, 2026 - 08:26 CDT

Resolved

Hello,

The Wiscnet NOC observed all alarms clear at 8:01am, and we have regained access to the site router.

Posted Jul 10, 2026 - 08:25 CDT

Identified

Hello,

The WiscNet NOC has lost access to our device for Rib Lake School District at 7/10/26 6:37am. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1427.

If you have any additional questions, please contact WiscNet NOC.

Posted Jul 10, 2026 - 08:01 CDT

This incident affected: TEACH - Milwaukee (Rib Lake School District).