2304203 - Stone Bank School District - Down

Incident Report for WiscNet

Postmortem

Date & Time of Incident: 10/15 12:34am
Duration: ~2400 minutes
Technician(s): Johnathon Laun
Review Date: 10/15

Brief Summary: We observed an alarm in FIDO indicating this site was down

Root Cause: We don’t have active monitoring for when this site went down so we are unable to determine full duration, cause is either due to site work or a fiber outage with Teach

Posted Oct 15, 2026 - 04:41 CDT

Resolved

As of 4:34am CT we are seeing our alarms clear.

We will be closing out this status page.

Posted Oct 15, 2026 - 04:37 CDT

Investigating

Hello,

Starting at 12:34am CT we observed alarms indicating we have lost connection to the firewall that is on location at Stone Bank School District.

If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1981.

We will continue to monitor the situation to see if it resolves.

Posted Oct 15, 2026 - 02:45 CDT

This incident affected: TEACH - Milwaukee (Stone Bank School District).