Date & Time of Incident: 7:14 AM 9/21
Duration: 483
Technician(s): Fue Khang, Jim Hamblin
Review Date: 9/21
Brief Summary: Alarm came in at 7:14 AM. LMP Disconnected circuit at customer request without notifying customer before the disconnect. Was reconnected to 2Gig circuit. LMP will facilitate downgrade in future. Alarms cleared at 3:17 PM.
Root Cause: LMP Disconnected
Posted Sep 21, 2026 - 15:55 CDT
Resolved
At 7:14 AM CST, we observed alarms indicating an outage at the Lomira School District site. A ticket with the LMP was created. The Ticket number for this event is ECT95282769. At this time, we will continue troubleshooting with the LMP.
If you have any questions, please reach out to to the Wiscnet NOC.
The last mile provider has advised the orange alarm lights that are being seen on the RAD device indicate an issue with the devices connected to the ports. At this time, please check these devices and perform a power cycle of the devices connected to these ports.
If you have any questions, please reach out to the Wiscnet NOC.