Date & Time of Incident: 4:01AM CDT - 6:49 AM CDT
Duration: 168 Minutes
Technician(s): Joey Stevens. Johnathon Laun
Review Date: 9/13
Root Cause: Provider network event.
Brief Summary: Outage due to a provider network event.
Posted Sep 13, 2026 - 10:58 CDT
Resolved
Date & Time of Incident: 4:01AM CDT - 6:49 AM CDT Duration: 168 Minutes Technician(s): Joey Stevens. Johnathon Laun Review Date: 9/13
Root Cause: Provider network event
Brief Summary: Outage due to a provider network event
Posted Sep 13, 2026 - 10:56 CDT
Update
Hello,
GLS has engaged their provider on this issue.
We will continue to monitor for any updates on this outage and provide updates as they become available.
Thank you,
Posted Sep 13, 2026 - 05:40 CDT
Update
Hello,
Below is another school impacted by this event.
Oakfield - 1694
If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.
Thank you,
Posted Sep 13, 2026 - 02:46 CDT
Update
Hello,
The below schools also went down at 2:10am.
Hustisford - 675 Sacred Heart - 1617 River Valley - 1567
If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.
Thank you,
Posted Sep 13, 2026 - 02:33 CDT
Update
The following schools went down at 2:10am. and are being added to this status page. Deerfield - 344 Two rivers - 1674 Westfield - 1830 Walworth - 1984 Parkview - 1268 Mishicot - 1132 Lakemills - 3027 Elk hart - 430 Cesa05 - 1356 Cambridge - 238 Brillion - 206 Adams friendship - 5
If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.
Posted Sep 13, 2026 - 02:23 CDT
Investigating
Hello,
Starting at 1:58am the WiscNet NOC has observed a loss of connection to the below schools.
If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.
Thank you,
Posted Sep 13, 2026 - 02:10 CDT
This incident affected: Northeast Wisconsin Technical College.