INC0635827 | WiscNet | Hurley School District Connection Down

Incident Report for WiscNet

Resolved

Greetings,

Wiscnet NOC is seeing all equipment online. This ticket will be resolved and held for 24-hrs of monitoring. If there are any questions or concerns please contact the NOC. Thank you.
Posted Aug 01, 2025 - 13:00 CDT

Monitoring

Greetings,

Wiscnet NOC is seeing all equipment online. This ticket will be resolved and held for 24-hrs of monitoring. If there are any questions or concerns please contact the NOC. Thank you.
Posted Jul 31, 2025 - 12:58 CDT

Update

Greetings

Our partner provider reports they are still working on this large-scale outage. We will share any new updates as soon as they become available. We apologize for the inconvenience and appreciate your patience and understanding.

Thank you.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc_incidents@wiscnet.net
Posted Jul 31, 2025 - 00:02 CDT

Update

Greetings

Our partner provider reports they are still working on this large-scale outage. We will share any new updates as soon as they become available. We apologize for the inconvenience and appreciate your patience and understanding.

Thank you.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc_incidents@wiscnet.net
Posted Jul 30, 2025 - 21:16 CDT

Update

Our partner provider reports they are still working on this large-scale outage. There is currently no estimated time to repair.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc_incidents@wiscnet.net
Posted Jul 30, 2025 - 17:51 CDT

Update

The WiscNet NOC is currently seeing the router onsite as unreachable at this time. We have verified with our partner provider that there is a large outage in the area impacting a few other school districts as well. We continue push for regular substantial updates and we will keep you updated on the progress of restoration efforts.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc_incidents@wiscnet.net
Posted Jul 30, 2025 - 15:55 CDT

Update

The WiscNet NOC is currently seeing the router onsite as unreachable at this time. We have verified with our partner provider that there is a large outage in the area impacting a few other school districts as well. We continue push for regular substantial updates and we will keep you updated on the progress of restoration efforts.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc_incidents@wiscnet.net
Posted Jul 30, 2025 - 14:21 CDT

Update

The WiscNet NOC is currently seeing the router onsite as unreachable at this time. We have verified with our partner provider that there is a large outage in the area impacting a few other school districts as well. We continue push for regular substantial updates and we will keep you updated on the progress of restoration efforts.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc_incidents@wiscnet.net
Posted Jul 30, 2025 - 12:51 CDT

Update

The WiscNet NOC is currently seeing the router onsite as unreachable at this time. We have verified with our partner provider that there is a large outage in the area impacting a few other school districts as well. We will push for regular substantial updates and keep you updated on restoration efforts.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc_incidents@wiscnet.net
Posted Jul 30, 2025 - 10:47 CDT

Update

The WiscNet NOC is currently seeing the router onsite as unreachable at this time. We are reaching out to our partner provider and we will update you as soon as we have further details.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc_incidents@wiscnet.net
Posted Jul 30, 2025 - 10:23 CDT

Identified

The WiscNet NOC is currently seeing the router onsite as unreachable at this time. Please verify power and equipment at the location and report back to us for further investigation into the issue.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc_incidents@wiscnet.net
Posted Jul 30, 2025 - 09:58 CDT

Investigating

The WiscNet NOC is currently seeing the router onsite as unreachable at this time. Please verify power and equipment at the location and report back to us for further investigation into the issue.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc_incidents@wiscnet.net
Posted Jul 30, 2025 - 03:29 CDT
This incident affected: Hurley School District, Mercer School District, and Solon Springs School District.