Major outage | Multiple school districts down and flapping | 2185099

Incident Report for WiscNet

Resolved

Date & Time of Incident: 12/17/25 starting at 4 AM
Duration: 11 hours
Technician(s): NA
Review Date: NA

Root Cause: Failed Cards

Brief Summary: 2 cards needed to be replaced on GLS's local provider's network
Posted Dec 17, 2025 - 15:32 CST

Update

GLS continues to work with their provider to resolve this issue. There is no ETR yet at this time.
Posted Dec 17, 2025 - 14:23 CST

Update

GLS continues to work with their provider to resolve this issue. There is no ETR yet at this time.
Posted Dec 17, 2025 - 11:41 CST

Update

We are continuing to investigate this issue.
Posted Dec 17, 2025 - 09:45 CST

Update

Hello,

GLS is aware of an issue with their LMP that is causing service disruptions. They have been working to get this resolved. There is no ETR yet at this time.
Posted Dec 17, 2025 - 09:00 CST

Investigating

We are currently investigating this issue.
Posted Dec 17, 2025 - 08:02 CST
This incident affected: Northeast Wisconsin Technical College.