Alarms following CHG0072857

Incident Report for WiscNet

Resolved

Hello.

The splicing crew that was going to complete the work today ran into an issue with the splice case, and splicing will need to be rescheduled with another outfit.

We no longer have an ETR.

We'll update you once splicing is scheduled.

Wiscnet
Posted Dec 19, 2023 - 13:00 CST

Monitoring

Hello.

The splicing crew that was going to complete the work today ran into an issue with the splice case, and splicing will need to be rescheduled with another outfit.

We no longer have an ETR.

We'll update you once splicing is scheduled.

Wiscnet
Posted Dec 18, 2023 - 12:09 CST

Update

Hello.

The splicing crew that was going to complete the work today ran into an issue with the splice case, and splicing will need to be rescheduled with another outfit.

We no longer have an ETR.

We'll update you once splicing is scheduled.

Wiscnet
Posted Dec 07, 2023 - 18:37 CST

Update

.
Posted Dec 05, 2023 - 12:23 CST

Update

WiscNet enigneering is communicating with the parties involved with the impacted backbone links, and are planning the repair.
Posted Dec 04, 2023 - 11:35 CST

Update

WiscNet enigneering is communicating with the parties involved with the impacted backbone links, and are planning the repair.
Posted Dec 01, 2023 - 11:27 CST

Update

WiscNet enigneering is communicating with the parties involved with the impacted backbone links, and are planning the repair.
Posted Nov 28, 2023 - 11:29 CST

Update

The WiscNet Backbone links impacted will remain down until next week, the NOC will follow up on Tuesday Nov 28.
Posted Nov 21, 2023 - 10:50 CST

Identified

Greetings,

The NOC has received a report of a verified fiber break in Milwaukee that is affecting your service. At this time, an engineer has been dispatched to provide a temporary solution, with a permanent solution coming after the holiday week.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc@wiscnet.net
Posted Nov 21, 2023 - 08:29 CST

Update

No new update at this time. The NOC will continue to push for updates and we will provide those once we have received them.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

noc_incidents@wiscnet.net
Posted Nov 20, 2023 - 11:40 CST

Update

No new update at this time. The NOC will continue to push for updates and we will provide those once we have received them.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

noc_incidents@wiscnet.net
Posted Nov 20, 2023 - 08:18 CST

Update

No new update at this time. The NOC will continue to push for updates and we will provide those once we have received them.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

noc_incidents@wiscnet.net
Posted Nov 20, 2023 - 03:22 CST

Update

Pending update from partner provider
Posted Nov 20, 2023 - 00:56 CST

Update

No new update at this time. The NOC will continue to push for updates and we will provide those once we have received them.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

noc_incidents@wiscnet.net
Posted Nov 19, 2023 - 23:21 CST

Update

No new update at this time. The NOC will continue to push for updates and we will provide those once we have received them.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

noc_incidents@wiscnet.net
Posted Nov 19, 2023 - 22:10 CST

Update

No new update at this time. The NOC will continue to push for updates and we will provide those once we have received them.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

noc_incidents@wiscnet.net
Posted Nov 19, 2023 - 20:06 CST

Update

No new update at this time. The NOC will continue to push for updates and we will provide those once we have received them.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

noc_incidents@wiscnet.net
Posted Nov 19, 2023 - 18:34 CST

Update

We are continuing to reach out to the teams involved in maintenance work CHG0072857 from the 18th to investigate these down links. We will provide additional details as soon as they become available.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

noc_incidents@wiscnet.net
Posted Nov 19, 2023 - 17:15 CST

Update

No new update at this time. The NOC will continue to push for updates and we will provide those once we have received them.
Posted Nov 19, 2023 - 15:13 CST

Investigating

No new update at this time. The NOC will continue to push for updates and we will provide those once we have received them.
Posted Nov 19, 2023 - 13:49 CST

Update

No new update at this time. The NOC will continue to push for updates and we will provide those once we have received them.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc@wiscnet.net
Posted Nov 19, 2023 - 07:02 CST

Update

No new update at this time. The NOC will continue to push for updates and we will provide those once we have received them.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc@wiscnet.net
Posted Nov 18, 2023 - 17:34 CST

Identified

The NOC has found that the Provider is still performing work from Greenbay WI to Superior MI. Thus we are still observing a few alarms that remain until the work has finisehd wtih an ETR sometime tomorrow morning. The NOC will continue to push for updates and we will provide those once we have received them.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc@wiscnet.net
Posted Nov 18, 2023 - 16:17 CST

Update

The NOC is currenltly investigating this issue as the maintenance window in CHG0072857 expired at 15:00 CDT. The NOC will provide further updates as they are available.
Posted Nov 18, 2023 - 15:41 CST

Update

The NOC is currenltly investigating this issue as the maintenance window in CHG0072857 expired at 15:00 CDT. The NOC will provide further updates as they are available.
Posted Nov 18, 2023 - 15:39 CST

Investigating

The NOC has standing alarms on the network following a maintenance event. The NOC is investigating and will provide updates as they become available.
Posted Nov 18, 2023 - 15:23 CST
This incident affected: Baraboo School District, Carroll University, Grafton School District, and Sheboygan Area School District.