Date & Time of Incident: 6/25 at 8:03 AM Central
Duration: 105 minutes
Technician(s): Marcus
Review Date: 6/25
Root Cause: Network Event
Brief Summary: A provider had found a ring issue on their network that resulted in the service being down. After a fix, the site restored at 9:48 AM Central.
Posted Jun 25, 2026 - 10:22 CDT
Resolved
Hello,
A provider found a ring issue on their network that resulted in the service being down. This service restored at 9:48 AM Central.
Please let us know if you continue to experience issues on this service.
Thank you
Posted Jun 25, 2026 - 10:16 CDT
Investigating
Hello,
Following our call, David called in to report the South West Technical college as down at 8:03 AM Central. Please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 471.
If you have any additional questions, please contact WiscNet NOC.
Thank you,
Posted Jun 25, 2026 - 08:54 CDT
This incident affected: TEACH - Madison (Southwest Wisconsin Technical College).