Three Lakes School District - Router Unreachable | #2240508

Incident Report for WiscNet

Postmortem

Date & Time of Incident: 1:37 PM CDT 05/25/2026

Duration: 1,053 minutes

Technician(s): Carter

Review Date: 5/26/2026

Brief Summary: At 1:37 PM CDT 05/25/2026 we observed the device at the Three Lakes School District become unreachable. We then saw the device connectivity restore as of 7:10 AM CDT 05/26/2026.

Posted May 26, 2026 - 08:42 CDT

Resolved

This incident has been resolved.
Posted May 26, 2026 - 08:37 CDT

Update

Hello,

We see this site has restored as of 7:10 AM CDT 05/26/2026.
Posted May 26, 2026 - 08:36 CDT

Update

We are continuing to investigate this issue.
Posted May 26, 2026 - 02:49 CDT

Investigating

The WiscNet NOC has lost access to our device for Three Lakes School District at 1:37pm. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1647.

If you have any additional questions, please contact WiscNet NOC.
Posted May 25, 2026 - 13:54 CDT
This incident affected: TEACH - Milwaukee (Three Lakes School District).