2237794 | Dodgeville School District Down

Incident Report for WiscNet

Resolved

Hello,

At this time all alarms have cleared and services have restored.

Please reach out with any questions.

Thank you,
Posted May 16, 2026 - 01:59 CDT

Update

Hello,

We are unable to open a ticket with GLS due to a policy change with in GLS.

They can be contacted at 866-558-1920, and your teach CID 368. You can open a ticket directly or you can give WiscNet consent to open a ticket with them as well.

Please reach out with any questions.

Thank you,
Posted May 16, 2026 - 00:53 CDT

Investigating

Hello,

Starting at 12:30 am we observed a loss of connection to our onsite device for your circuit.

At this time we are requesting onsite power and equipment verification.

Thank you,
Posted May 16, 2026 - 00:39 CDT
This incident affected: TEACH - Madison (Dodgeville School District).