[2309264] CESA 9 - 400472 - Down

Incident Report for WiscNet

Postmortem

Date & Time of Incident: 10/26/26 1:03 PM
Duration: 19
Technician(s): Fue Khang
Review Date: 10/26/26
Brief Summary: Alarms came in at 1:03 PM. Cleared at 1:22 PM. Logs show network port went down.
Root Cause: Network port down.

Posted Oct 26, 2026 - 14:16 CDT

Resolved

This incident has been resolved.

Posted Oct 26, 2026 - 14:15 CDT

Identified

Hello,

The WiscNet NOC has lost access to our device for CESA 9 at 1:03 PM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1657.

If you have any additional questions, please contact WiscNet NOC at __noc@wiscnet.net__ or by phone at 608-442-6761.

Thank you,

Posted Oct 26, 2026 - 13:16 CDT

This incident affected: TEACH - Madison (CESA 9).