City wide power event resulted in loss of connection to the equipment. Once the power restored, services came back up.
Root Cause:
City-wide power outage.
Posted Oct 14, 2026 - 12:11 CDT
Resolved
This incident has been resolved.
Posted Oct 14, 2026 - 12:07 CDT
Update
Hello,
We are now seeing services restored.
Please reach out if you have any questions.
Thank you,
Posted Oct 14, 2026 - 12:05 CDT
Identified
Hello,
Starting at 11:22AM CDT 10/14/2026 the Wiscnet NOC observed alarms indicating a loss of connection to our device at the Walworth School District. Please verify power to your site and the network equipment.
If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1984.
If you have any additional questions, please contact WiscNet NOC at __noc@wiscnet.net__ or by phone at 608-442-6761.
Thank you,
Posted Oct 14, 2026 - 11:42 CDT
This incident affected: TEACH - Madison (Walworth J1 School District).