St. Croix Central School District - 2 Alerts: r-stcroixcentralsd - ICMP-ping

Incident Report for WiscNet

Resolved

The WiscNet NOC is now seeing the devices on site as reachable. We will resolve our ticket, and hold 24 hours for monitoring.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc@wiscnet.net

Posted Jul 31, 2025 - 01:00 CDT

Update

Posted Jul 30, 2025 - 00:45 CDT

Monitoring

Alarms have cleared in monitoring.
Confirmed impacted devices are now ping reachable.

As there are no further issues the NOC will resolve and hold 24 hours for monitoring.

Posted Jul 29, 2025 - 12:36 CDT

Update

Hello,

The NOC observed multiple alarms for the St. Croix Central School District. Please verify power and equipment onsite and reply back to assist with troubleshooting.

Thank you,
WiscNet NOC

Posted Jul 29, 2025 - 11:39 CDT

Update

Hello,

The NOC observed multiple alarms for the St. Croix Central School District. Please verify power and equipment onsite and reply back to assist with troubleshooting.

Thank you,
WiscNet NOC

Posted Jul 29, 2025 - 09:24 CDT

Update

Hello,

The NOC observed multiple alarms for the St. Croix Central School District. Please verify power and equipment onsite and reply back to assist with troubleshooting.

Thank you,
WiscNet NOC

Posted Jul 29, 2025 - 00:10 CDT

Investigating

Hello,

The NOC observed multiple alarms for the St. Croix Central School District. The customer was not reachable by phone. Pending customer to verify power and equipment at the site.

Thank you,
WiscNet NOC

Posted Jul 28, 2025 - 22:45 CDT

This incident affected: Saint Croix Central School District.