Date & Time of Incident: 9/18, 10:29 PM Central
Duration: 3721 Minutes
Technician(s): Marcus
Review Date: 9/23
Root Cause: Upstream network event
Brief Summary: We lost access to our onsite device between 9/18 10:29 PM - 9/23 12:30 PM Central. Our device logs indicate a network event on the upstream connection.
Posted Sep 23, 2026 - 10:34 CDT
Resolved
Hello,
The WiscNet NOC observed alarms clear and services restore on 9/21 at 12:30 PM CDT for Grantsburg School District
Posted Sep 23, 2026 - 10:27 CDT
Update
Hello,
The WiscNet NOC has lost access to our device for Grantsburg SD at 22:29 CDT on 9/18/26. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 0557.
If you have any additional questions, please contact WiscNet NOC at noc@wiscnet.net or by phone at 608-442-6761.
Thank you,
Posted Sep 20, 2026 - 11:36 CDT
Update
Hello,
The WiscNet NOC has lost access to our device for Grantsburg SD at 22:29 CDT on 9/18/26. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 0557.
If you have any additional questions, please contact WiscNet NOC at __noc@wiscnet.net__ or by phone at 608-442-6761.
Thank you,
Posted Sep 20, 2026 - 11:35 CDT
Investigating
Hello,
We have noticed our connection to our device for the grantsburg school district is down. We are currently investigating the cause.
Thank you
Posted Sep 18, 2026 - 23:59 CDT
This incident affected: TEACH - Milwaukee (Grantsburg School District).