Date & Time of Incident: 10/28/2026
Duration: 1
Technician(s): Fue Khang
Review Date: 10/28/2026
Brief Summary: Alarms indicating input traffic dropped to 0 bits at handoff. Customer is not experiencing any issues.
Root Cause: No issue found.
Posted Oct 28, 2026 - 12:07 CDT
Resolved
This incident has been resolved.
Posted Oct 28, 2026 - 12:05 CDT
Identified
Hello,
We do see this service as up. We see that input traffic has dropped to zero on the handoff port. Please let us know if you you are aware of anything. We will continue to monitor this service.
Posted Oct 28, 2026 - 12:01 CDT
Investigating
Hello,
The WiscNet NOC observed a disconnect from the handoff port to the Milwaukee Institute of Art and Design site at 8:10 PM on 10/27 and are investigating. To assist with our investigation, please verify power to your site and the network equipment, then contact the WiscNet NOC at __noc@wiscnet.net__ or by phone at 608-442-6761.
Posted Oct 28, 2026 - 08:19 CDT
Identified
Hello,
The WiscNet NOC observed a disconnect from the handoff port to the Milwaukee Institute of Art and Design site at 8:10 PM on 10/27 and are investigating. To assist with our investigation, please verify power to your site and the network equipment, then contact the WiscNet NOC at __noc@wiscnet.net__ or by phone at 608-442-6761.
Thank you,
Posted Oct 28, 2026 - 08:06 CDT
This incident affected: Milwaukee Institute of Art and Design.