Lakeland Union HS Router Unreachable | #2237662

Incident Report for WiscNet

Postmortem

Date & Time of Incident: 5/15/26 2:12pm

Duration: 53 minutes

Technician(s):  Payton F

Review Date: 5/15/26

Brief Summary: At 2:12pm, we lost access to our router. We regained access at 3:05pm and alarms cleared. Logs indicate our router lost power.

Root Cause: Loss of power

Posted May 15, 2026 - 15:47 CDT

Resolved

This incident has been resolved.
Posted May 15, 2026 - 15:45 CDT

Monitoring

Hello,

We have regained access to our router at 3:05pm and all alarms have cleared.
Posted May 15, 2026 - 15:43 CDT

Investigating

The WiscNet NOC has lost access to our device for Lakeland Union High School at 2:12pm. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1125.

If you have any additional questions, please contact WiscNet NOC.
Posted May 15, 2026 - 14:27 CDT
This incident affected: TEACH - Madison (Lakeland UHS School District).