[2295057] Paris J1 School District Site Down

Incident Report for WiscNet

Postmortem

Date & Time of Incident: 9/23 11:36 PM Central
Duration: 454 Minutes
Technician(s): Marcus
Review Date: 9/24

Root Cause: Upstream network event

Brief Summary: The Wiscnet NOC lost access to our device onsite between 9/23 11:36 PM - 9/24 7:10 AM Central. Our device logs indicated an upstream network event during the time of the outage.

Posted Sep 24, 2026 - 09:07 CDT

Resolved

Hello,

The Wiscnet NOC observed alarms clear and services restore starting at 7:10 AM Central for the Paris J1 School District.
Posted Sep 24, 2026 - 09:02 CDT

Investigating

Hello,

The WiscNet NOC has lost access to our device for Paris J1 School District at 11:36pm on 9/23. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 751.

If you have any additional questions, please contact WiscNet NOC at __noc@wiscnet.net__ or by phone at 608-442-6761.

Thank you,
Posted Sep 23, 2026 - 23:50 CDT
This incident affected: TEACH - Milwaukee (Paris J1 School District).