#2266418 - Three Lakes School District - router unreachable

Incident Report for WiscNet

Postmortem

Date & Time of Incident: 7/24 8:47 AM Central
Duration: 38 Minutes
Technician(s): Marcus
Review Date: 7/24

Root Cause: Power supply issues

Brief Summary: We lost access to the onsite router at 8:47 AM Central, and observed bouncing Power Supply Failure Alarms from 8:47 AM Central to 9:23 AM Central. These alarms cleared at 9:25 AM Central restoring the service.

Posted Jul 24, 2026 - 10:08 CDT

Resolved

Hello,

The Wiscnet NOC observed alarms cleared and services restored at 9:25 AM Central.

Posted Jul 24, 2026 - 10:01 CDT

Investigating

Hello,

The WiscNet NOC has lost access to our device for Three Lakes School District at 7/24 8:47 AM Central. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1647

If you have any additional questions, please contact WiscNet NOC.

Posted Jul 24, 2026 - 09:20 CDT

This incident affected: TEACH - Milwaukee (Three Lakes School District).