1 Alert: r-milwaukee809-isp - BGP-peer

Incident Report for WiscNet

Resolved

Greetings,

Since we are seeing the site is up and stable we will be resolving this ticket. If you have any further issues please contact us.

WiscNet NOC
608-442-6761, option 1

Posted Apr 30, 2025 - 03:00 CDT

Update

Greetings,

Since we are seeing the site is up and stable we will be resolving this ticket. If you have any further issues please contact us.

WiscNet NOC
608-442-6761, option 1

Posted Apr 29, 2025 - 02:42 CDT

Update

Greetings,

We are currently seeing the site is up but are working to ensure there are no further issues. We will keep you updated with anything new.

WiscNet NOC
608-442-6761, option 1

Posted Apr 29, 2025 - 01:22 CDT

Update

Greetings,

We continue to push our partner provider for updates. We will provide updates as they become available.

WiscNet NOC
608-442-6761, option 1

Posted Apr 28, 2025 - 23:49 CDT

Update

Greetings,

The alarms returned and we are re-engaging the partner provider on this issue. We will provide updates as they become available.

WiscNet NOC
608-442-6761, option 1

Posted Apr 28, 2025 - 22:57 CDT

Monitoring

Greetings,

We have verified all devices are back online and working successfully. Please contact us if you experience any more issues.

WiscNet NOC
608-442-6761, option 1

Posted Apr 28, 2025 - 18:44 CDT

Identified

Greetings,

The WiscNet NOC has engaged our partner provider, who has confirmed a mass drop event impacting your services.

Our provider is currently investigating. There is no ETR at this time.

The WiscNet NOC will be following up with our provider regularly to push for updates, and will relay information to you as it is received.

Please contact the WiscNet NOC if you have any further questions.

Thank you,

WiscNet NOC
608-442-6761 option 1
noc@wiscnet.net

Posted Apr 28, 2025 - 17:36 CDT

Investigating

Greetings,

Beginning around 04/28/2025 16:16 CDT, the WiscNet NOC received alarms indicating multiple member site devices are unreachable. The NOC confirms we are seeing devices unreachable at this time.

Our investigation into this event is ongoing, and the NOC will be engaging our provider shortly for investigation.

In the meantime, please facilitate smoother troubleshooting by verifying that equipment on site is powered on and properly cabled.

As additional information is received, the NOC will update accordingly.

Please contact the WiscNet NOC if you have any further questions.

Thank you,

WiscNet NOC
608-442-6761 option 1
noc@wiscnet.net

Posted Apr 28, 2025 - 17:10 CDT

This incident affected: Antigo Unified School District, Bowler School District, Marion School District, Menominee Indian School District, and White Lake School District.