[2259404] Rib Lake School District - Router unreachable

Incident Report for WiscNet

Postmortem

Date & Time of Incident: 7/13/26 8:00 AM Central

Duration: 99 Minutes

Technician(s): Marcus

Review Date: 7/13/26

Root Cause: Loss of power

Brief Summary: We lost access to the Rib Lake School District router at 8:00 AM Central, after a power cycle the router came back up at 9:39 AM Central.

Posted Jul 13, 2026 - 11:06 CDT

Resolved

Hello,

The Wiscnet NOC observed alarms clear and services restore at 9:39 AM Central.

Posted Jul 13, 2026 - 11:00 CDT

Investigating

Hello,

The WiscNet NOC has lost access to our device for Rib Lake School District at 7/13, 8:00 AM Central. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1427.

If you have any additional questions, please contact WiscNet NOC.

Posted Jul 13, 2026 - 08:31 CDT

This incident affected: TEACH - Milwaukee (Rib Lake School District).