Date & Time of Incident: 11:42 AM CST11/10
Duration: 8
Technician(s): Fue Khang
Review Date: 11/10
Brief Summary: Alarms came in. Status page was created, Wiscnet team was aware and troubleshooting with Charter, alarms then cleared before it could be isolated.
Root Cause: No cause provided by Charter.
Posted Nov 10, 2026 - 12:03 CST
Resolved
This incident has been resolved.
Posted Nov 10, 2026 - 11:58 CST
Investigating
Hello,
We are working with our local provider for further investigation. There is no ETR yet at this time.
Posted Nov 10, 2026 - 11:54 CST
This incident affected: TEACH - Milwaukee (Holmen School District, Medford Area Public School District, Wrightstown Community School District), TEACH - Madison (River Valley School District, Saint Croix Falls School District), and School District of Ladysmith, Mid-State Technical College, Neillsville School District, Northland College, Owen-Withee School District, Rhinelander School District, Stanley-Boyd Area School District, Thorp School District, Tomahawk School District, Waupaca County.