Platteville hub device failure

Incident Report for WiscNet

Resolved

This incident has been resolved.

Posted Sep 23, 2024 - 10:48 CDT

Monitoring

WiscNet deployed a replacement device to this hub location about 8:30am Central time this morning, impacted member circuits are stable but we are continuing to monitor.

Posted Aug 30, 2024 - 12:53 CDT

Identified

During regular maintenance, one of two WiscNet hub devices in the Platteville area became unrecoverable. WiscNet personnel are deploying to this site early this morning to replace the failed hub device. All members connecting at this site have multiple circuits, and are operating at reduced redundancy at this time.

Posted Aug 30, 2024 - 02:03 CDT

This incident affected: City of Platteville, Platteville School District, and Southwest Health Center.