Webster School District edge router unreachable

Incident Report for WiscNet

Resolved

Greetings,

WiscNet sees that the edge device at 7564 Alder St W, Webster, WI 54893 has now restored. NOC will hold this ticket open for 24-hrs of monitoring.
Posted Oct 15, 2025 - 18:00 CDT

Monitoring

Greetings,

WiscNet sees that the edge device at 7564 Alder St W, Webster, WI 54893 has now restored. NOC will hold this ticket open for 24-hrs of monitoring.
Posted Oct 14, 2025 - 17:57 CDT

Investigating

Greetings,

WiscNet sees that the edge device at 7564 Alder St W, Webster, WI 54893 have once again gone off-online. Please check your equipment and confirm services. NOC will hold this ticket open for 24-hrs of monitoring.
Posted Oct 14, 2025 - 16:52 CDT

Update

Greetings,

WiscNet sees that the edge device at 7564 Alder St W, Webster, WI 54893 has restored online. Please check your equipment and confirm services. NOC will hold this ticket open for 24-hrs of monitoring.

Thank you
Posted Oct 14, 2025 - 14:44 CDT

Monitoring

Greetings,

WiscNet sees that the edge device at 7564 Alder St W, Webster, WI 54893 has restored online. Please check your equipment and confirm services. NOC will hold this ticket open for 24-hrs of monitoring.

Thank you
Posted Oct 14, 2025 - 14:42 CDT

Investigating

Greetings,

We are seeing the edge device at 7564 Alder St W, Webster, WI 54893 has gone unreachable. Can you please confirm the networking equipment on site has power?

Thank you
Posted Oct 14, 2025 - 13:03 CDT
This incident affected: Webster School District.