[2258673] Dodgeville School District - Router unreachable

Incident Report for WiscNet

Postmortem

Date & Time of Incident: 7/10 at 8:03 AM Central
Duration: 165 Minutes
Technician(s): Marcus
Review Date: 7/10

Root Cause: loss of power onsite

Brief Summary: We lost access to our onsite device at 8:03 AM Central, after a power cycle the onsite device came back up at 10:48 AM Central.

Posted Jul 10, 2026 - 15:16 CDT

Resolved

Hello,

The WiscNet NOC observed the onsite device restore starting at 10:48 AM Central.

Please let us know if you continue to experience issues at the Dodgeville School District.
Posted Jul 10, 2026 - 15:12 CDT

Investigating

Hello,

The WiscNet NOC has lost access to our device for Dodgeville School District at 7/10, 8:03 AM Central. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 368.

If you have any additional questions, please contact WiscNet NOC
Posted Jul 10, 2026 - 08:27 CDT
This incident affected: TEACH - Madison (Dodgeville School District).