Tomorrow River School District device unreachable | 2214853

Incident Report for WiscNet

Postmortem

Date & Time of Incident: 3/17 1:38pm-3:27pm

Duration: 1:38pm-3:27pm

Technician(s): Jake

Review Date: 3/17

Brief Summary: We lost connection at to our device at 1:38pm, and observed connection restore at 3:27pm.

Root Cause:

Power outage

Posted Mar 17, 2026 - 15:44 CDT

Resolved

This incident has been resolved.

Posted Mar 17, 2026 - 15:38 CDT

Monitoring

We see the device back online as of 3:27 CT.

Posted Mar 17, 2026 - 15:38 CDT

Investigating

The WiscNet NOC has lost access to our device for Tomorrow River School District on 3/17 at 1:38 PM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.

If you have any additional questions, please contact WiscNet NOC.

Posted Mar 17, 2026 - 14:14 CDT

This incident affected: TEACH - Madison (Tomorrow River School District).