[2287286] River Ridge School District - r-riverridgesd - Down - WISC

Incident Report for WiscNet

Resolved

This incident has been resolved.

Posted Sep 05, 2026 - 15:59 CDT

Update

Hello,

This has been restored. We observe reboot logs on our equipment on-site indicating a power issue.

Feel free to reach out to the WiscNet NOC if any further assistance is needed.

Posted Sep 05, 2026 - 15:59 CDT

Update

External

A new ticket \(13760\) has been created by WiscNet. To add additional comments, reply to this email.

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\[NN73PM-52Y25\]

Posted Sep 05, 2026 - 13:59 CDT

Identified

Hello,

The WiscNet NOC has lost access to our device for River Ridge School District at 1:15 PM 9/5/26. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1304.

If you have any additional questions, please contact WiscNet NOC at noc@wiscnet.net or by phone at 608-442-6761.

Thank you,

Posted Sep 05, 2026 - 13:58 CDT

This incident affected: TEACH - Madison (River Ridge School District).