Date & Time of Incident: 10/6 01:44 AM CST
Duration: 3,333
Technician(s): Fue Khang, Dylan Trott
Review Date: 10/8
Brief Summary: Alarms came in for circuit down on 10/6 at 1:44 AM. GLS updated their Junos device and alarms cleared.
Root Cause: Provider equipment
Posted Oct 08, 2026 - 09:08 CDT
Resolved
Hello,
The WiscNet NOC has lost access to our device for Princeton School District at 10/6 1:44 PM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1977.
If you have any additional questions, please contact WiscNet NOC at __noc@wiscnet.net__ or by phone at 608-442-6761.
Thank you,
Posted Oct 08, 2026 - 09:04 CDT
This incident affected: TEACH - Madison (Princeton School District).