Ithaca School District & Sun Prairie School District | 2221948

Incident Report for WiscNet

Resolved

This incident has been resolved.
Posted Apr 07, 2026 - 07:21 CDT

Monitoring

Both sites are restored as of 2:46 AM CST. We are currently monitoring these services for any further disruptions. If you have any questions or see further issues please reach out to WiscNet or GLS accordingly.
Posted Apr 07, 2026 - 07:20 CDT

Update

Hello,

GLS continues to investigate this issue.

We will continue to follow up and will provide updates as soon as we have them.

Please reach out with any questions.

Thank you,
Posted Apr 07, 2026 - 02:51 CDT

Update

We have reached out to GLS. At this time GLS has identified a network outage that is impacting the Ithaca and Sun Prairie School Districts. This outage is currently being triaged at this time. We have opened the following tickets with GLS:

Ithaca - 12056583
Sun Prairie - 12056584

We will continue to reach out to GLS over the night to provide updates on the progress of this outage. If you have any questions please reach out to the Wiscnet NOC.
Posted Apr 07, 2026 - 01:58 CDT

Investigating

We are currently investigating this issue.
Posted Apr 07, 2026 - 01:37 CDT
This incident affected: TEACH - Madison (Ithaca School District, Sun Prairie Area School District).