1 Alert: r-uwmadison-isp - ICMP-ping

Incident Report for WiscNet

Resolved

Greetings, services show as restored at this time. If you have any problems remaining, please contact us and we can investigate further. We will be resolving our ticket to monitor 24 hours. Thank you.
Posted Jul 01, 2025 - 22:00 CDT

Monitoring

Greetings, services show as restored at this time. If you have any problems remaining, please contact us and we can investigate further. We will be resolving our ticket to monitor 24 hours. Thank you.
Posted Jun 30, 2025 - 21:33 CDT

Identified

Greetings,

The NOC has engaged our partner provider for an investigation into this event, and our provider has confirmed that they are aware of an event impacting your location.

First touch is ongoing at this time, and there are currently no updates to provide. As additional updates become available the NOC will update accordingly.

Please contact the WiscNet NOC if you have any further questions.

Thank you,

WiscNet NOC
608-442-6761 option 1
noc@wiscnet.net
Posted Jun 30, 2025 - 19:25 CDT

Investigating

Greetings,

Beginning 06/30/2025 18:31:06 CDT, the WiscNet NOC received alarms indicating that equipment at your site is unreachable.

The NOC is investigating this event at this time, and will advise as further information becomes available. To facilitate further troubleshooting and drive this case to a speedy resolution, please verify that equipment at your site is powered on and properly cabled.

Please contact the WiscNet NOC if you have any further questions.

Thank you,

WiscNet NOC
608-442-6761 option 1
noc@wiscnet.net
Posted Jun 30, 2025 - 19:03 CDT
This incident affected: Suring Public School District and Wabeno Area School District.