Date & Time of Incident: 8/17 10:30 AM Central
Duration: 18 Minutes
Technician(s): Marcus
Review Date: 8/17
Root Cause: Loss of power
Brief Summary: We lost access to our device at the Deerfield Community School District at 10:30 AM Central. After our device was power cycled, alarms cleared and services restored at 10:48 AM central.
Posted Aug 17, 2026 - 15:18 CDT
Resolved
Hello,
The WiscNet NOC observed alarms clear and services restored at 10:48 AM Central.
Posted Aug 17, 2026 - 14:56 CDT
Investigating
Hello,
The WiscNet NOC has lost access to our device for Deerfield Community School District at 8/17 10:30 AM Central. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 344.
If you have any additional questions, please contact WiscNet NOC.
Thank you, Marcus
Posted Aug 17, 2026 - 10:51 CDT
This incident affected: TEACH - Madison (Deerfield Community School District).