2213415 | Black Hawk School District site down

Incident Report for WiscNet

Resolved

This incident has been resolved.

Posted Mar 13, 2026 - 03:36 CDT

Monitoring

Hello,

At this time we are seeing services restored.

We followed up GLS and was informed their provider was preforming some testing on this circuit which took down services.

Please reach out with any questions.

Thank you,

Posted Mar 13, 2026 - 03:35 CDT

Update

Hello,

The WiscNet NOC has contacted GLS on your behalf and opened ticket 12010164, for additional information, please reach out to the GLS NOC at 1.866.558.1920.

Thank you,

Posted Mar 13, 2026 - 02:24 CDT

Investigating

Hello,

Starting at 2:05 am we observed a loss of connect to our equipment on site.

At this time we are requesting on site power and equipment verification while we investigate.

Please reach out with any questions.

Thank you,

Posted Mar 13, 2026 - 02:15 CDT

This incident affected: TEACH - Madison (Black Hawk School District).