[2244785] White Lake School District - Member Handoff Down

Incident Report for WiscNet

Postmortem

Date & Time of Incident: 06/05/2026 11:09 AM CDT

Duration: 146 minutes

Technician(s): Carter

Review Date: 06/05/2026

Root Cause: The school was moving equipment around and unplugged their device.

Posted Jun 05, 2026 - 13:54 CDT

Resolved

Hello,

We observe services have fully restored as of 1:35 PM CDT 06/05/2026.

Thank you,

Posted Jun 05, 2026 - 13:50 CDT

Update

Give it a few minutes. It will be back up. We are moving appliances and needed to unplug for a few minutes.

Cathy Lundgren
Special Ed Transition Coordinator; Business Ed;

Director of Technology; Yearbook Advisor
White Lake School District
715-882-2361 ext 219

On Fri, Jun 5, 2026 at 11:39 AM wrote:
Identified - 1 component affected - Hello, The WiscNet NOC has lost access to our... ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌

WiscNet

\[2244785\] White Lake School District - Member Handoff Down
New incident: Identified
Hello,
The WiscNet NOC has lost access to our device for r-whitelakesd at 11:09 AM CDT 06/05/2026. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1836.

Thank you,
Time posted
Jun 5, 11:38 CDT
Components affected
TEACH - Milwaukee - White Lake School...

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Posted Jun 05, 2026 - 11:49 CDT

Identified

Hello,

The WiscNet NOC has lost access to our device for r-whitelakesd at 11:09 AM CDT 06/05/2026. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1836.

Thank you,

Posted Jun 05, 2026 - 11:38 CDT

This incident affected: TEACH - Milwaukee (White Lake School District).