2224838 | Mishicot School District down

Incident Report for WiscNet

Postmortem

Date & Time of Incident: 4/14 from 3:08 AM to 6:33 AM

Duration: 3 hours 25 minutes

Technician(s): Barry

Review Date: 4/14

Brief Summary: From 3:08 AM to 6:33 AM on 4/14, an outage was observed affecting Mishicot School District. Logs indicate this was not due to a local power outage.

Root Cause: Cause is likely to have been from a GLS network event from the overnight storms.

Posted Apr 14, 2026 - 08:15 CDT

Resolved

Hello,

We are seeing the site has restored as of 6:33 AM.

Posted Apr 14, 2026 - 08:10 CDT

Update

The WiscNet NOC has contacted GLS on your behalf and opened ticket 12068820, for additional information, please reach out to the GLS NOC at 1.866.558.1920.

Posted Apr 14, 2026 - 03:24 CDT

Update

The WiscNet NOC has lost access to our device for Mishicot School District at 4/14/2026 3:15:33 AM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1132.

Posted Apr 14, 2026 - 03:18 CDT

Investigating

Posted Apr 14, 2026 - 03:16 CDT

This incident affected: TEACH - Milwaukee (Mishicot School District).