[523641] [Mondovi School District] [Member site unreachable]
Incident Report for WiscNet
Resolved
This incident has been resolved.
Posted May 15, 2020 - 11:00 CDT
Monitoring
Update: Alarms came in clear. I logged into the router and observed it has been up for 21 minutes

Next Steps: This ticket will be closed in 24 hours if there are no further issues. Please contact us if you experience any more problems.

r-mondovisd uptime is 21 minutes
Uptime for this control processor is 23 minutes
System returned to ROM by reload at 17:00:21 CDT Thu Sep 27 2018
System restarted at 10:09:54 CDT Fri May 15 2020
System image file is "bootflash:/asr920-universalk9_npe.03.18.04.SP.156-2.SP4-ext.bin"
Last reload reason: PowerOn




The below Action Plan is the recommended steps to take to resolve the ticket or drive the ticket to resolution.

****ACTION PLAN**** :
1 : Holding for power outage to end at the site **Complete**
2 : Ticket can be resolved once nodes are reachable once again. **Complete**
Posted May 15, 2020 - 10:34 CDT
Investigating
The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Posted May 11, 2020 - 08:39 CDT
This incident affected: Mondovi School District.