[2300627] Tigerton School District - 400642 - Handoff port

Incident Report for WiscNet

Postmortem

Date & Time of Incident: 10/7 09:01 AM
Duration: 10
Technician(s): Fue Khang
Review Date: 10/7
Brief Summary: Alarms came in at 9:01 AM. Cleared at 9:11 AM. Network port flapped
Root Cause: Network port flapped.

Posted Oct 07, 2026 - 12:35 CDT

Resolved

This incident has been resolved.
Posted Oct 07, 2026 - 12:33 CDT

Identified

Hello,

The WiscNet NOC has observed a loss of connection to the handoff device of the Tigerton School District at 10/7 9:01 AM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1649.

If you have any additional questions, please contact WiscNet NOC at __noc@wiscnet.net__ or by phone at 608-442-6761.

Thank you,
Posted Oct 07, 2026 - 09:09 CDT
This incident affected: TEACH - Madison (Tigerton School District).