[2294497] - WiscNet - Multiple Sites - Down

Incident Report for WiscNet

Postmortem

Date & Time of Incident: 9/23 12:40am
Duration: 100 Minutes
Technician(s): Johnathon Laun
Review Date: 9/23

Brief Summary: At 12:40 am we observed alarms for the Sun Prairie and Stoughton school districts, we later determined these were unrelated on the WiscNet end

Root Cause: Logs indicate the Sun Prarie school district lost OSPF connection
https://manage.statuspage.io/pages/rw2kn0mybrh3/incidents/wlw512dvt87p was made on accident

Posted Sep 23, 2026 - 04:57 CDT

Resolved

Hello,

We are seeing Sun Prairie as back up as of 2:20am.

We will be closing this status page now.

Posted Sep 23, 2026 - 04:55 CDT

Update

We are removing the Stoughton Area School District from this Status page as this is due to a separate issue.

Thank you,

Posted Sep 23, 2026 - 01:45 CDT

Investigating

The WiscNet NOC has lost access to our devices for

Sun Praire - 3220
Stoughton - 1594

at 9/23 12:40am. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.

If you have any additional questions, please contact WiscNet NOC.

Posted Sep 23, 2026 - 01:12 CDT

This incident affected: TEACH - Milwaukee (Stoughton Area School District) and TEACH - Madison (Sun Prairie Area School District).