Monitoring - We are once again seeing the edge device at your site. We will be setting our case to resolved status.
Apr 25, 2024 - 16:14 CDT
Investigating - We are observing the WiscNet router located at Augusta SD is currently unreachable. Please verify power to the equipment on site, and engage your provider if power is up. Let us know if any further assistance is needed from WiscNet.
Apr 25, 2024 - 15:59 CDT
Monitoring - Hello, Devices at your site alarmed unreachable for a short time. We have confirmed services have been restored. NOC will hold this ticket for 24 hours and continue to monitor to ensure stability.
If you have any questions or experience any more issues, please do not hesitate to contact the WiscNet NOC. 608-442-6761 option 1 noc@wiscnet.net
Apr 25, 2024 - 07:56 CDT
Identified - Cause for a loss of service is due to unintended impact on a scheduled maintenance. Maintenance will be completed at 4/25/2024 9:00:00 AM CT.
Apr 25, 2024 - 03:29 CDT
Monitoring - The WiscNet NOC engaged our provider and they confirmed an active outage affecting the circuit that had been escalated to their Hub Engineering Team, no ETR is available at this time.
Shortly after we engaged them for assistance, we have observed all alarms are now clear and connectivity has been verified to all affected member sites.
This case will now be Resolved and held for an additional 24 hours to monitor for stability. If no further issues are observed, this case will then close automatically. If you experience any further trouble with your service, please feel free to reach out and let us know.
Thank you!
Apr 25, 2024 - 02:47 CDT
Investigating - The WiscNet NOC has received Ping alarms indicating member sites r-wonewocsd and r-greshamsd have lost connectivity.
We are currently engaging our provider for assistance. Further updates will be posted as new information is available.
Apr 25, 2024 - 01:58 CDT
We have received your email indicating further impacts by DDOS related activity. Our engineers are investigating and will provide additional information as soon as it is available. Thank you.
Apr 24, 2024 - 11:50 CDT
Investigating - Greetings,
We received a call indicating that your service is being impacted by DDOS related activity. Our engineers are investigating and will provide additional information as soon as it is available. Thank you.
Apr 16, 2024 - 14:56 CDT
Update - The provider is escalating with their teams, and is arranging a dispatch to resolve this issue. We will be following up with them for updates.
Apr 20, 2024 - 13:49 CDT
Investigating - We are seeing our equipment located at Merton SD is currently unreachable, and we are engaging the provider for further investigation into a possible circuit outage.
Apr 20, 2024 - 13:26 CDT
Monitoring - We got some good news today. The issue with packet loss has been identified and resolved. The root cause was broadcast storms caused by duplicate VLAN configuration during circuit migration. We were informed that the processes have been revised so that the issue won't happen again. We will continue to monitor and report issues to TEACH network technicians and engineers if they continue. This page will be set to Monitoring over the weekend, then resolved if not other issues persist. As always, please let out Support Team at WiscNet know if you have any issues with your connections by emailing us at support@wiscnet.net or calling us at 608-442-6761 option 2. Thank you for your patience!
Apr 18, 2024 - 13:54 CDT
Update - We are continuing to investigate this issue.
Apr 11, 2024 - 16:38 CDT
Update - We continue to be on hold to hear back from AT&T and partners regarding this issue. They continue to go through the core routers investigating configuration. Again, if you are experiencing problems please let us know right away by contacting our Support Team at 608-442-6761, option 2 or email us at support@wiscnet.net. At this point, the packet loss doesn't appear to be impacting performance, so we want to make sure that it is still the case.
Apr 11, 2024 - 10:04 CDT
Update - We are continuing to investigate this issue.
Apr 09, 2024 - 11:20 CDT
Investigating - We have not heard back any updates from our partners on this issue.
The NOC is seeingyour service as restored, and the devices on site are reachable. This case will be placed in a resolved state. Please reach out if you have further issues.
Thank you!
Apr 05, 2024 - 09:43 CDT
Update - Greetings,
Our partner has advised that a dispatch has been arranged. Technician Chad Otis will be dispatched to the site. ETA is tomorrow 04/05 at 09:00 local time.
Please contact the WiscNet NOC if you have any further questions. Thank you,
Update - The WiscNet NOC continues to follow up with the carrier for updates and escalate regularly. They informed us that at 9:30am CT their partner provider was seeing two way traffic and the connected equipment. After that TEACH requested NCR dispatch at 1PM CT. They are currently awaiting field engineer assignment.
As further information is provided, we will update you accordingly.If you have any questions, please do not hesitate to contact the WiscNet NOC.
Devices at Goodman-Armstrong Creek School District are unreachable. Please be advised that you may receive communication from a local telecom provider in an attempt to restore your services. Assisting these providers will help in returning your internet services to normal operation.
If you have any questions, please do not hesitate to contact the WiscNet NOC. 608-442-6761 option 1 noc@wiscnet.net
Apr 04, 2024 - 01:32 CDT
Update - Greetings,
The WiscNet NOC continues to follow up with the carrier for updates and escalate regularly. At this time there is no additional information to share. The carrier has advised that this issue is being investigated by a higher level team. As further information is provided, we will update you accordingly.
Apr 03, 2024 - 23:58 CDT
Update - .
Apr 03, 2024 - 22:17 CDT
Investigating - Greetings,
The WiscNet NOC continues to follow up with the carrier for updates and escalate regularly. At this time there is no additional information to share. The carrier has advised that this issue is being investigated by a higher level team. As further information is provided, we will update you accordingly.
Thank you,
Apr 03, 2024 - 20:27 CDT
Abbotsford School District
Operational
Adams-Friendship Area School District
Operational
Albany School District
Operational
Algoma School District
Operational
All Saints Catholic School - Berlin
Operational
Village of Allouez
Operational
Almond-Bancroft School District
Operational
Altra Federal Credit Union
Operational
90 days ago
100.0
% uptime
Today
Altoona City
Operational
Altoona School District
Operational
Alverno College
Operational
Antigo Unified School District
Operational
Appleton Area School District
Operational
Appleton Boys and Girls Club
Operational
City of Appleton
Operational
Appleton Performing Arts Center
Operational
Argyle School District
Operational
Arrowhead UHS School District
Operational
Ashwaubenon School District
Operational
Village of Ashwaubenon
Operational
Auburndale School District
Operational
Aurora University
Operational
Augusta School District
Operational
Bangor School District
Operational
Baraboo School District
Operational
Barneveld School District
Operational
Barron Area School District
Operational
Beecher-Dunbar-Pembine School District
Operational
Belleville School District
Operational
Village of Bellevue
Operational
90 days ago
100.0
% uptime
Today
Bellin College Inc
Operational
Belmont Community School District
Operational
City of Beloit
Operational
Beloit College
Operational
Beloit School District
Operational
Benton School District
Operational
Berlin Area School District
Operational
Big Foot UHS School District
Operational
Birchwood School District
Operational
Black Hawk School District
Operational
Blackhawk Technical College
Operational
BloodCenter of Wisconsin
Operational
Bonduel School District
Operational
Boscobel Area School District
Operational
Bowler School District
Operational
Boyceville Community School District
Operational
Brighton #1 School District
Operational
Brillion School District
Operational
Bristol School District #1
Operational
City of Brookfield
Operational
Brown County
Operational
Brown County 2 Remote Site
Operational
Brown County 3 Remote Site
Operational
Brown County Jail
Operational
Brown County Law Enforcement
Operational
Brown County New Eye
Operational
Brown County PDCT
Operational
Brown County PDCT 2
Operational
Brown County Public Service Commission
Operational
Burlington Area School District
Operational
Cadott Community School District
Operational
Calumet County
Operational
Cambria-Friesland School District
Operational
Cambridge School District
Operational
Cameron School District
Operational
Campbellsport School District
Operational
Carroll University
Operational
Carthage College
Operational
Cassville School District
Operational
Catholic Memorial High School
Operational
CESA 1
Operational
CESA 2
Operational
CESA 3
Operational
CESA 4
Operational
CESA 5
Operational
CESA 6
Operational
CESA 7
Operational
CESA 8
Operational
CESA 9
Operational
CESA 10 - Chippewa Falls
Operational
CESA 10 - Madison
Operational
CESA 11
Operational
Chetek-Weyerhaeuser School District
Operational
Children Hospital and Health System
Operational
Chilton School District
Operational
Chippewa County
Operational
Chippewa Valley Technical College
Operational
Chippewa Falls Area Unified School District
Operational
Clear Lake School District
Operational
Clinton Community School District
Operational
Cochrane-Fountain City School District
Operational
Colby School District
Operational
Coleman School District
Operational
Colfax School District
Operational
Concordia University
Operational
Cornell School District
Operational
Crivitz School District
Operational
Cuba City School District
Operational
Cudahy School District
Operational
D C Everest Area School District
Operational
Dane County
Operational
Darlington Community School District
Operational
Deerfield Community School District
Operational
De Forest Area School District
Operational
City of De Pere
Operational
De Pere School District
Operational
Delavan-Darien School District
Operational
Denmark School District
Operational
Dodgeland School District
Operational
Dodgeville School District
Operational
Door County
Operational
Dove Health Care
Operational
Dunn County
Operational
East Troy School District
Operational
Eastern Shores Library System - Monarch Library System
Operational
Eau Claire Area School District
Operational
Eau Claire Catholic Schools
Operational
City of Eau Claire
Operational
Eau Claire County
Operational
Edgar School District
Operational
Edgerton School District
Operational
Edgewood High School
Operational
Educators Credit Union
Operational
Elcho School District
Operational
Elk Mound Area School District
Operational
Elkhart Lake-Glenbeulah School District
Operational
Elkhorn Area School District
Operational
Ellsworth Community School District
Operational
Elmbrook School District
Operational
Elmwood School District
Operational
Erin School District
Operational
Fall Creek School District
Operational
Fall River School District
Operational
Family Peace Center
Operational
Flambeau School District
Operational
Florence County School District
Operational
Fond du Lac Band Reservation
Operational
90 days ago
100.0
% uptime
Today
City of Fond du Lac
Operational
Fond du Lac County
Operational
Fond du Lac School District
Operational
Fontana J8 School District
Operational
Fort Atkinson School District
Operational
Fox City Performing Arts Center
Operational
Fox Point J2 School District
Operational
Fox Valley Lutheran High School
Operational
Fox Valley Technical College
Operational
City of Franklin
Operational
Franklin Public School District
Operational
Frederic School District
Operational
Freedom Area School District
Operational
Geneva J4 School District
Operational
General Mitchell International Airport
Operational
Genoa City J2 School District
Operational
Germantown School District
Operational
Gillett School District
Operational
Gilmanton School District
Operational
Glenwood City School District
Operational
Good Shepherd Lutheran School
Operational
Goodman-Armstrong Creek School District
Operational
Grafton School District
Operational
Town of Grand Chute
Operational
Granton Area School District
Operational
Grantsburg School District
Operational
City of Green Bay
Operational
Green Bay Area School District
Operational
Green Bay Community Church
?
Operational
Green Lake County
Operational
Green Lake School District
Operational
City of Greenfield
Operational
Greenfield School District
Operational
Greenwood School District
Operational
Gresham School District
Operational
Hartford J1 School District
Operational
Hartford UHS School District
Operational
Hartland-Lakeside J3 School District
Operational
Hayward Community School District
Operational
Highland School District
Operational
Hilbert School District
Operational
HNR School District-Neosho
Operational
HNR School District- Rubicon
Operational
Holmen School District
Operational
Holy Apostles School
Operational
Holy Hill Area School District
Operational
Horicon School District
Operational
Howard Village
Operational
Hortonville Area School District
Operational
Howard-Suamico School District
Operational
Howards Grove School District
Operational
Hudson School District
Operational
Hurley School District
Operational
Hustisford School District
Operational
Inclusa
Operational
Independence First
Operational
Indianhead Federated Library System
Operational
Iola-Scandinavia School District
Operational
Iowa-Grant School District
Operational
Ithaca School District
Operational
Jackson County
Operational
City of Janesville
Operational
Janesville School District
Operational
90 days ago
100.0
% uptime
Today
Jefferson County
Operational
Jefferson School District
Operational
Johnson Creek Elementary
Operational
Johnson Creek School District
Operational
Kaukauna Area School District
Operational
Kenosha County
Operational
Kenosha County Public Library System
Operational
Kenosha Unified School District
Operational
Kettle Moraine School District
Operational
Kewaskum School District
Operational
Kewaunee School District
Operational
Kiel Area School District
Operational
Kimberly Area School District
Operational
Kohler School District
Operational
City of La Crosse
Major Outage
La Crosse School District
Operational
Lac Courte Oreilles Ojibwa Community College
Operational
Lac du Flambeau #1 School District
Operational
School District of Ladysmith
Operational
Lake Country School District
Operational
Lake Holcombe School District
Operational
Lake Mills Area School District
Operational
Lakeland College
Operational
Lakeland UHS School District
Operational
Lakeshore Technical College
Operational
Lakeshores Library System
Operational
Lancaster Community Schools
Operational
90 days ago
100.0
% uptime
Today
Laona School District
Operational
Lawrence University
Operational
Lena School District
Operational
Lincoln County
Operational
Linn J6 School District
Operational
Little Chute Area School District
Operational
Village of Little Chute
Operational
Living Hope Lutheran School
Operational
Lodi School District
Operational
Lomira School District
Operational
Loyal School District
Operational
Luther High School
Operational
Luxemburg-Casco School District
Operational
Madison Area Technical College
Operational
City of Madison
?
Operational
Madison Metropolitan School District
Operational
Manawa School District
Operational
Manitowoc Public Utilities
Operational
Manitowoc School District
Operational
Maple Dale-Indian Hill School District
Operational
Marathon City School District
Operational
Marathon County
Operational
Marian University of Fond du Lac
Operational
Marinette City
Operational
Marinette County
Operational
Marinette School District
Operational
Marion School District
Operational
Markesan School District
Operational
Marquette University
Operational
Marquette University High School
Operational
Marshall School District
Operational
City of Marshfield
Operational
Marshfield Unified School District
Operational
Mayville School District
Operational
McDonell Area Catholic School District
Operational
McFarland School District
Operational
Medford Area Public School District
Operational
Medical College of Wisconsin
Operational
City of Menasha
Operational
Menasha Joint School District
Operational
Town of Menasha
Operational
Menasha Utilities
Operational
Menominee Indian School District
Operational
Menomonie Area School District
Operational
Mequon-Thiensville School District
Operational
Mercer School District
Operational
Meriter Hospital, Inc.
Operational
Merton Community School District
Major Outage
Messmer Catholic
Operational
Mid-State Technical College
Operational
Mid-State Technical College - Stevens Point
Operational
90 days ago
100.0
% uptime
Today
Mid-Wisconsin Federated Library System
Operational
Middleton-Cross Plains Area School District
Operational
Milton School District
Operational
Milwaukee Area Technical College
Major Outage
Milwaukee Art Museum
Operational
Milwaukee City Housing Authority
Operational
City of Milwaukee
Operational
Milwaukee County Federated Library System
Operational
Milwaukee Institute of Art and Design
Operational
Milwaukee Public Museum
Operational
Milwaukee School of Engineering
Operational
Mineral Point Unified School District
Operational
Minocqua J1 School District
Operational
Mishicot School District
Operational
Mondovi School District
Operational
Monona Grove School District
Operational
Monroe School District
Operational
Montello School District
Operational
Monticello School District
Operational
Moraine Park Technical College
Operational
Mosinee School District
Operational
Mukwonago School District
Operational
Muskego-Norway School District
Operational
Necedah Area School District
Operational
City of Neenah
Operational
Neenah Joint School District
Operational
Neillsville School District
Operational
City of New Berlin
Operational
New Berlin School District
Operational
New Glarus School District
Operational
New London School District
Operational
Niagara School District
Operational
Nicolet Area Technical College
Operational
Nicolet Federated Library System
Operational
Nicolet UHS School District
Operational
Norris Academy
Operational
North Central Health Care
Operational
North Fond du Lac School District
Operational
North Lakeland School District
Operational
Northcentral Technical College
Operational
Northeast Wisconsin Technical College
Operational
Northern Ozaukee School District
Operational
Northern Waters Library Service
Operational
Northland College
Operational
Northland International University
Operational
Northland Pines School District
Operational
Northwood School District
Operational
Norwalk-Ontario-Wilton School District
Operational
Oconomowoc Area School District
Operational
90 days ago
100.0
% uptime
Today
Oconto County
Operational
90 days ago
100.0
% uptime
Today
Oconto Falls Public School District
Operational
Oconto Unified School District
Operational
Omro School District
Operational
Oregon School District
Operational
Osceola School District
Operational
Oshkosh Area School District
Operational
City of Oshkosh
Operational
Osseo-Fairchild School District
Operational
Outagamie Waupaca Library System
Operational
Owen-Withee School District
Operational
Pabst Theater Organization
Operational
90 days ago
100.0
% uptime
Today
Palmyra-Eagle Area School District
Operational
Parkview School District
Operational
Paris J1 School District
Operational
Pecatonica Area School District
Operational
Peshtigo School District
Operational
PESI
Operational
Pewaukee School District
Operational
Phelps School District
Operational
Phillips School District
Operational
Pier Wisconsin
Operational
Pittsville School District
Operational
City of Platteville
Operational
Platteville School District
Operational
Plum City School District
Operational
Plymouth Joint School District
Operational
Port Edwards School District
Operational
Port Washington-Saukville School District
Operational
Portage Community School District
Operational
Portage County
Operational
Poynette School District
Operational
Prairie du Chien Area School District
Operational
Prairie Farm Public School District
Operational
Prentice School District
Operational
Prescott School District
Operational
Price County
Operational
Princeton School District
Operational
Pulaski Community School District
Operational
Racine Lutheran High School
Operational
Racine Unified School District
Operational
Randall J1 School District
Operational
Randolph School District
Operational
Raymond #14 School District
Operational
Reedsville School District
Operational
Rhinelander School District
Operational
Rib Lake School District
Operational
Rice Lake Area School District
Operational
Richmond School District
Operational
Rio Community School District
Operational
Ripon Area School District
Operational
Ripon College
Operational
River Falls School District
Operational
River Ridge School District
Operational
River Valley School District
Operational
Riverdale School District
Operational
Rock County
Operational
Rock Prairie Montessori
Operational
Rosendale-Brandon School District
Operational
Rosholt School District
Operational
Royal Credit Union
Operational
Rubicon J6 School District
Operational
Rural Health Care
Operational
Sacred Heart Hospital
Operational
Sacred Heart of Jesus and Mary School
Operational
Sacred Heart School of Theology
Operational
St. Augustine University Parish
Operational
St. Catherines High School
Operational
Saint Croix Central School District
Operational
Saint Croix Falls School District
Operational
St. Francis Xavier Catholic School Systems
Operational
St. Joseph's Hospital
Operational
St. Mary Catholic Schools
Operational
St Mary's Hospital Medical Center
Operational
90 days ago
100.0
% uptime
Today
St. Mary's Springs Academy
Operational
St. Norbert College
Operational
St. Thomas Aquinas Parish School
Operational
St. Vincent Hospital
Operational
Salem School District
Operational
Sauk Prairie School District
Operational
Seneca School District
Major Outage
Sevastopol School District
Operational
Sharon J11 School District
Operational
Shawano School District
Operational
Sheboygan Area School District
Operational
City of Sheboygan
Operational
Sheboygan County
Operational
Sheboygan Falls School District
Operational
Shell Lake School District
Operational
Shiocton School District
Operational
Shoreland Lutheran High School
Operational
Shullsburg School District
Operational
Silver Lake College
Operational
Siren School District
Operational
Slinger School District
Operational
Solon Springs School District
Operational
South Central Library System
Operational
Southern Door County School District
Operational
Southwest Health Center
Operational
Southwest Library System
Operational
Southwest Wisconsin Technical College
Operational
Southwestern Wisconsin School District
Operational
Sparta Area School District
Operational
90 days ago
99.47
% uptime
Today
Spencer School District
Operational
Spooner Area School District
Operational
Spooner Health System
Operational
Spring Valley School District
Operational
Stanley-Boyd Area School District
Operational
Stevens Point Area Public School District
Operational
City of Stevens Point
Operational
Stone Bank School District
Operational
Stoughton Area School District
Operational
Stratford School District
Operational
Sturgeon Bay School District
Operational
City of Sturgeon Bay
Operational
90 days ago
100.0
% uptime
Today
Village of Suamico
Operational
Sun Prairie Area School District
Operational
City of Superior
Operational
Suring Public School District
Operational
Swallow School District
Operational
SWITCH - Southeastern Wisc Info Tech Exchange
Operational
Thorp School District
Operational
Three Lakes School District
Operational
Tigerton School District
Operational
Tomahawk School District
Operational
Tomorrow River School District
Operational
Tri-County Area School District
Operational
Trout Lake
Operational
Turtle Lake School District
Operational
Two Rivers Public School District
Operational
Union Grove J1 School District
Operational
Union Grove UHS School District
Operational
UW Platteville Real Estate Foundation
Operational
UW-Whitewater
Operational
Verona Area School District
Operational
Victory Christian Academy
Operational
Victory Christian Academy - 2
Operational
90 days ago
100.0
% uptime
Today
Viterbo University
Operational
Wabeno Area School District
Operational
Walworth J1 School District
Operational
Washburn County
Operational
Washington-Caldwell School District
Operational
Waterford Graded J1 School District
Operational
Waterford UHS School District
Operational
Waterloo School District
Operational
Watertown Unified School District
Operational
City of Waukesha
Operational
Waukesha County
Operational
Waukesha County Federated Library System (Bridges Library System)
Operational
Bridges Library System
Operational
Waukesha County Technical College
Operational
Waukesha School District
Operational
Waunakee Community School District
Operational
Waupaca County
Operational
Waupaca School District
Operational
Waupun School District
Operational
City of Wausau
Operational
Wausau School District
Operational
Wausaukee School District
Operational
Wautoma Area School District
Operational
Wauwatosa City
Operational
Wauzeka-Steuben School District
Operational
Webster School District
Operational
City of West Allis
Operational
West Allis-West Milwaukee School District
Operational
West De Pere School District
Operational
West Salem School District
Operational
Western Technical College
Operational
Westfield School District
Operational
Westosha Special Ed
Operational
Weyauwega-Fremont School District
Operational
White Lake School District
Operational
Whitefish Bay Dominican High School
Operational
Whitefish Bay School District
Operational
City of Whitewater
Operational
Whitewater Unified School District
Operational
Whitnall School District
Operational
School District of Wild Rose
Operational
Winding Rivers Library System
Operational
Winnebago County
Operational
Winnebago Lutheran Academy
Operational
Winneconne Community School District
Operational
Winnefox Library System
Operational
Winter School District
Operational
Wisconsin Center District
Operational
90 days ago
100.0
% uptime
Today
Wisconsin Center for the Blind and Visually Impaired
Operational
Wisconsin Dells School District
Operational
Wisconsin Department of Military Affairs
Operational
State of Wisconsin Dept of Public Instruction
Operational
Wisconsin Department of Transportation
Operational
Wisconsin Economic Development Corporation - Madison
Operational
Wisconsin Economic Development Corporation - Milwaukee
Operational
Wisconsin Heights School District
Operational
Northwood Technical College
Operational
State of Wisconsin Investment Board
Operational
Wisconsin Lutheran College
Operational
Wisconsin Lutheran High School
Operational
Wisconsin School for the Deaf
Operational
State of Wisconsin
Operational
Wisconsin Technical College System
Operational
Wisconsin Valley Library Service
Operational
Wonewoc-Union Center School District
Operational
Woodruff J1 School District
Operational
Wrightstown Community School District
Operational
Wisconsin Regional Peering
Operational
MERIT Network
Operational
Pennsylvania State University
Operational
SysNet
Operational
Indiana Giga POP
Operational
Northwestern University
Operational
University of Chicago
Operational
University of Iowa
Operational
University of Illinois
Operational
NorthernLights GigaPOP
Operational
UW SysNet
Operational
Illinois State University
Operational
Penn State University
Operational
KINBER
Operational
MOREnet
Operational
Iowa State University
Operational
University of Nebraska CSN
Operational
University of Nebraska Lincoln
Operational
University of Missouri
Operational
OneNet
Operational
GPN
Operational
Transit Share
Operational
University of Wisconsin SysNet
Operational
University of Iowa
Operational
Penn State
Operational
University of Minnesota
Operational
Indiana University
Operational
MERIT
Operational
KINBER
Operational
Iowa State University
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Update -
Spectrum techicians will be performing fiber replacement and repairs in the Monroe School District. Affected sites will be down for up to 300 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 25, 2024 - 00:00 CDT
Scheduled -
Spectrum techicians will be performing fiber replacement and repairs in the Monroe School District. Affected sites will be down for up to 300 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 05, 2024 - 13:57 CDT
Update -
This maintenance activity has been rescheduled from 4/10/24 to
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 10, 2024 - 12:17 CDT
Update -
Spectrum Enterprise technicians will be performing the replacement of a fiber enclosure. Affected sites can expect up to 300 minutes of downtime.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 10, 2024 - 00:00 CDT
Scheduled -
Spectrum Enterprise technicians will be performing the replacement of a fiber enclosure. Affected sites can expect up to 300 minutes of downtime.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Mar 22, 2024 - 14:54 CDT
Charter has requested a three evening maintenance window for a fiber enclosure replacement in Madison. This is night one of that activity. Affected sites should expect downtime of up to 5 hours for this work.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC. Posted on
Apr 11, 2024 - 12:12 CDT
Update -
This maintenance has been rescheduled from its original date to 4/30/24.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 10, 2024 - 12:21 CDT
Update -
Spectrum Enterprise technicians will be performing the replacement of a fiber enclosure. Affected sites can expect up to 300 minutes of downtime.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 10, 2024 - 00:00 CDT
Scheduled -
Spectrum Enterprise technicians will be performing the replacement of a fiber enclosure. Affected sites can expect up to 300 minutes of downtime.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Mar 25, 2024 - 09:20 CDT
Charter has requested a three evening maintenance window for a fiber enclosure replacement in Madison, WI. This is the second of three windows. Affected sites can expect an outage of up to five hours.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC. Posted on
Apr 11, 2024 - 12:20 CDT
Access WI has requested a maintenance window to move service to a new device in their Wheatland CO. Sites will be down approximately 5 hours
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC. Posted on
Apr 25, 2024 - 14:27 CDT
Update -
This maintenance has been rescheduled to take place on 5/2/24. All other information remains the same.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 10, 2024 - 12:40 CDT
Scheduled -
Spectrum Enterprise technicians will be performing the replacement of a fiber enclosure. Affected sites can expect up to 300 minutes of downtime.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Mar 22, 2024 - 14:58 CDT
Charter has requested a three evening maintenance window for a fiber enclosure replacement in Madison, WI. This is the third of three windows. Affected sites can expect an outage of up to five hours.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC. Posted on
Apr 11, 2024 - 12:25 CDT
Update -
A second reschedule notification has corrected an error in the original notification. The new reschedule date is 5/2/24.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 10, 2024 - 12:35 CDT
Update -
This maintenance has received a reschedule notification, moving the window to 5/1/24.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 10, 2024 - 12:25 CDT
Scheduled -
Spectrum Enterprise technicians will be performing the replacement of a fiber enclosure. Affected sites can expect up to 300 minutes of downtime.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Mar 25, 2024 - 09:22 CDT
TDS has requested a maintenance window to upgrade their IOS on CO equipment. Affected sites will be down approximately 1 hour
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC. Posted on
Apr 25, 2024 - 14:41 CDT
Access WI has requested a maintenance window to migrate their service to new equipment. Affected sites will be down approximately 5 hours.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC. Posted on
Apr 25, 2024 - 15:08 CDT
Spectrum technicians will be performing an operating system upgrade for the La Crosse School District. Affected sites can expect an outage of up to 15 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC. Posted on
Apr 11, 2024 - 13:56 CDT
Spectrum engineers will be performing circuit migration work during this window. All affected members should expect a downtime of approximately 120 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC. Posted on
Apr 25, 2024 - 12:54 CDT
Spectrum engineers will be performing circuit migration work during this window. All affected members should expect a downtime of approximately 120 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC. Posted on
Apr 25, 2024 - 14:14 CDT
Spectrum engineers will be performing circuit migration work during this window. All affected members should expect a downtime of approximately 120 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC. Posted on
Apr 25, 2024 - 13:39 CDT
Spectrum engineers will be performing circuit migration work during this window. All affected members should expect a downtime of approximately 120 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC. Posted on
Apr 25, 2024 - 13:06 CDT
Update -
Spectrum engineers will be performing circuit migration work during this window. All affected members should expect a downtime of approximately 120 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 25, 2024 - 15:40 CDT
Scheduled -
Spectrum engineers will be performing circuit migration work during this window. All affected members should expect a downtime of approximately 120 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 25, 2024 - 14:47 CDT
Spectrum engineers will be performing circuit migration work during this window. All affected members should expect a downtime of approximately 120 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC. Posted on
Apr 25, 2024 - 12:49 CDT
Spectrum engineers will be performing circuit migration work during this window. All affected members should expect a downtime of approximately 120 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC. Posted on
Apr 25, 2024 - 12:45 CDT
Spectrum engineers will be performing circuit migration work during this window. All affected members should expect a downtime of approximately 120 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC. Posted on
Apr 25, 2024 - 13:45 CDT
Spectrum engineers will be performing circuit migration work during this window. All affected members should expect a downtime of approximately 120 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC. Posted on
Apr 25, 2024 - 14:06 CDT
Spectrum engineers will be performing circuit migration work during this window. All affected members should expect a downtime of approximately 120 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC. Posted on
Apr 25, 2024 - 14:23 CDT
Spectrum engineers will be performing circuit migration work during this window. All affected members should expect a downtime of approximately 120 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC. Posted on
Apr 25, 2024 - 14:51 CDT
Spectrum engineers will be performing circuit migration work during this window. All affected members should expect a downtime of approximately 120 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC. Posted on
Apr 25, 2024 - 14:53 CDT
Resolved -
This incident has been resolved.
Apr 25, 16:42 CDT
Update -
The WiscNet NOC has seen alarms clear and confirm we are able to reach the Colfax member device. We are resolving our ticket on the matter and will monitor for 24 hours before the ticket is closed. If you experience any further issues please let us know. Thank you.
Apr 25, 15:57 CDT
Monitoring -
The interruption of connectivity is due to an internal issue within the school district. We will stop tracking this issue as a circuit issue and resolve this page once the problem is resolved within the district.
Apr 25, 15:14 CDT
Update -
The WiscNet NOC observes the WiscNet router located at Colfax SD as currently unreachable, and the interface on our backbone device is down and not receiving light. Please verify power to the equipment on site and advise of any known issues or maintenance events that may be causing the outage. If power is confirmed then please engage your fiber provider for investigation.
Let us know if any further assistance is needed from WiscNet. Thank you.
Investigating -
We are observing the WiscNet router located at Colfax SD is currently unreachable, and our backbone device interface is down/not receiving light. Please verify power to the equipment on site, and engage your fiber provider if power is up. Let us know if any further assistance is needed from WiscNet.
Apr 25, 11:42 CDT
Completed -
The scheduled maintenance has been completed.
Apr 25, 06:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 00:00 CDT
Update -
Please be advised that the maintenance activity has been CANCELLED. Should the this Planned Maintenance be rescheduled, we will send out new notifications.We apologize for any inconvenience this may have caused.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 22, 15:40 CDT
Scheduled -
Spectrum technicians will be performing fiber replacements and upgrades in the Monroe School District. Affected sites should expect down times of up to 300 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 5, 14:07 CDT
Resolved -
Alarm cleared prior to isolation of issue.
Apr 25, 05:00 CDT
Monitoring -
Alarm cleared prior to isolation of issue.
Apr 24, 04:58 CDT
Update -
Investigation in progress.
Apr 24, 03:19 CDT
Update -
The WiscNet NOC has determined the affected interface provides a backup link to our backbone infrastructure. Your service should not be affected. Investigation continues at this time to isolate the cause and restore the link.
Apr 24, 02:17 CDT
Investigating -
The WiscNet NOC has received an alarm indicating a single interface on r-graftonsd is presently down. Investigation is in progress at this time.
Apr 24, 01:41 CDT
Completed -
The scheduled maintenance has been completed.
Apr 25, 05:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 00:00 CDT
Update -
Spectrum engineers will be conducting equipment maintenance during this window. All affected members should expect a downtime of up to 30 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 24, 23:45 CDT
Update -
Spectrum engineers will be conducting equipment maintenance during this window. All affected members should expect a downtime of up to 30 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 24, 00:00 CDT
Scheduled -
Spectrum engineers will be conducting equipment maintenance during this window. All affected members should expect a downtime of up to 30 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 1, 15:24 CDT
Resolved -
We are once again seeing the edge router at your site back up. If you did restart the edge router we thank you. As the edge router is back up we will be setting our case to resolved status.
Apr 24, 19:00 CDT
Monitoring -
We are once again seeing the edge router at your site back up. If you did restart the edge router we thank you. As the edge router is back up we will be setting our case to resolved status.
Apr 23, 18:13 CDT
Update -
We are still seeing the edge router at your site unreachable. Please power cycle the edge router.
Apr 23, 16:21 CDT
Update -
The circuit to your site has been confirmed up as the edge modem is reachable. However the edge router still remains unreachable. We are requesting you power cycle the edge router to attempt to restore connectivity to your site.
Apr 23, 12:31 CDT
Update -
W have engaged the local provider, who is not seeing an issue on their portion. Their equipment and link is up, but not seeing and traffic from the WiscNet router. Please power-cycle the WiscNet router on site and let us know when this has been done.
Apr 23, 10:47 CDT
Investigating -
We are observing an outage impacting Fontana J8 School District, the WiscNet router on site is currently unreachable. We are engaging the provider for further investigation; in the meantime, please confirm power to the equipment.
Apr 23, 10:11 CDT
Completed -
The scheduled maintenance has been completed.
Apr 24, 06:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 00:00 CDT
Update -
Please be advised that the maintenance activity has been CANCELLED. Should the this Planned Maintenance be rescheduled, we will send out new notifications.We apologize for any inconvenience this may have caused.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 22, 15:39 CDT
Update -
Spectrum technicians will be performing fiber replacements and upgrades in the Monroe School District. Affected sites should expect down times of up to 300 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 22, 15:35 CDT
Scheduled -
Spectrum technicians will be performing fiber replacements and upgrades in the Monroe School District. Affected sites should expect down times of up to 300 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 5, 14:05 CDT
Apologies for the delay in our response. Thank you for verifying power on site, and providing troubleshooting steps taken thus far.
The WiscNet NOC has engaged our partner provider for an investigation into this outage
Apr 23, 17:00 CDT
Monitoring -
Greetings,
Apologies for the delay in our response. Thank you for verifying power on site, and providing troubleshooting steps taken thus far.
The WiscNet NOC has engaged our partner provider for an investigation into this outage
Apr 22, 16:46 CDT
Update -
Greetings,
Apologies for the delay in our response. Thank you for verifying power on site, and providing troubleshooting steps taken thus far.
The WiscNet NOC has engaged our partner provider for an investigation into this outage
Apr 21, 21:47 CDT
Investigating -
The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.
Please contact the WiscNet NOC if you have any further questions.
Completed -
The scheduled maintenance has been completed.
Apr 23, 06:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 00:00 CDT
Update -
Please be advised that the maintenance activity has been CANCELLED. Should the this Planned Maintenance be rescheduled, we will send out new notifications.We apologize for any inconvenience this may have caused.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 22, 15:42 CDT
Update -
Spectrum technicians will be performing fiber replacements and upgrades in the Monroe School District. Affected sites should expect down times of up to 300 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 22, 00:00 CDT
Scheduled -
Spectrum technicians will be performing fiber replacements and upgrades in the Monroe School District. Affected sites should expect down times of up to 300 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 5, 14:02 CDT
Completed -
The scheduled maintenance has been completed.
Apr 22, 06:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 00:00 CDT
Update -
Spectrum technicians are performing a fiber replacement and repair activity in the Monroe School District area. Affected Sites are expected to be down for up to 300 minutes during this window.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 21, 23:45 CDT
Update -
Spectrum technicians are performing a fiber replacement and repair activity in the Monroe School District area. Affected Sites are expected to be down for up to 300 minutes during this window.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 21, 00:00 CDT
Scheduled -
Spectrum technicians are performing a fiber replacement and repair activity in the Monroe School District area. Affected Sites are expected to be down for up to 300 minutes during this window.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 5, 13:41 CDT
Resolved -
We are seeing your edge device back up. It appears it was down due to a loss in power. Currently is it back up. No action is required.
Apr 20, 17:00 CDT
Monitoring -
We are seeing your edge device back up. It appears it was down due to a loss in power. Currently is it back up. No action is required.
Apr 19, 16:02 CDT
Investigating -
Greetings,
We are seeing the site Wauzeka-Steuben School District unreachable. If possible can you please verify power to the site and its networking equipment?
As we have not heard anything regarding this issue in 10 days, the NOC will proceed with resolving our ticket. If you have any further questions, do not hesitate to contact the WiscNET NOC.
Apr 20, 03:00 CDT
Update -
Greetings,
As we have not heard anything regarding this issue in 10 days, the NOC will proceed with resolving our ticket. If you have any further questions, do not hesitate to contact the WiscNET NOC.
Apr 19, 02:03 CDT
Update -
Greetings,
Please reply to the NOC with the current status of Farmington Elementary.
Thank you,
Apr 18, 11:37 CDT
Update -
No customer update received at this time.
Apr 18, 06:30 CDT
Update -
Ticket pending the customer to provide an update.
Apr 18, 02:46 CDT
Update -
Ticket returned for followup. No new updates have been received from the customer at this time.
Apr 18, 02:13 CDT
Update -
We are waiting for your update on this outage at the Elementary location.
Wiscnet NOC
Apr 17, 15:52 CDT
Update -
We are waiting for your update on this outage at the Elementary location.
Wiscnet NOC
Apr 16, 20:47 CDT
Update -
We are waiting for your update on this outage at the Elementary location.
Wiscnet NOC
Apr 16, 12:59 CDT
Monitoring -
We are waiting for your update on this outage at the Elementary location.
Wiscnet NOC
Apr 16, 09:39 CDT
Update -
We are waiting for your update on this outage at the Elementary location.
Wiscnet NOC
Apr 12, 17:12 CDT
Update -
We are waiting for your update on this outage at the Elementary location.
Wiscnet NOC
Apr 12, 13:58 CDT
Update -
We are waiting for your update on this outage at the Elementary location.
Wiscnet NOC
Apr 12, 10:49 CDT
Update -
We are waiting for your update on this outage at the Elementary location.
Wiscnet NOC
Apr 12, 07:29 CDT
Update -
na
Apr 12, 04:11 CDT
Update -
We are waiting for your update on this outage at the Elementary location.
Wiscnet NOC
Apr 12, 00:39 CDT
Update -
We are waiting for your update on this outage at the Elementary location.
Wiscnet NOC
Apr 11, 20:59 CDT
Update -
We are waiting for your update on this outage at the Elementary location.
Wiscnet NOC
Apr 11, 20:43 CDT
Update -
We are waiting for your update on this outage at the Elementary location.
Wiscnet NOC
Apr 11, 13:36 CDT
Identified -
We are waiting for your update on this outage at the Elementary location.
Wiscnet NOC
Apr 10, 17:59 CDT
Update -
We are waiting for your update on this outage at the Elementary location.
Apr 10, 00:35 CDT
Update -
.
Apr 9, 21:08 CDT
Update -
.
Apr 9, 20:08 CDT
Update -
Greetings,
The NOC has confirmed that at this time we only have visibility to the High School location and have never had visibility to the Elementary location. It has been confirmed you have contacted GLS and that pursuing updates from them is the best option to restore the Elementary School. The NOC can assist with following up as needed, but at this time GLS must be the ones to restore the Elementary location.
Thank you,
Apr 9, 15:38 CDT
Update -
Greetings,
The NOC has confirmed that at this time we only have visibility to the High School location and have never had visibility to the Elementary location. It has been confirmed you have contacted GLS and that pursuing updates from them is the best option to restore the Elementary School. The NOC can assist with following up as needed, but at this time GLS must be the ones to restore the Elementary location.
Thank you
Apr 9, 09:17 CDT
Update -
Greetings,
Further investigation is in progress at this time. Updates will be provided as new information is available.
Apr 9, 08:49 CDT
Update -
Greetings.
At this time, we are holding for a tech to visit the Farmington Elementary school tomorrow morning (04/09/2024) to perform further troubleshooting onsite. We will hold this case.
Apr 8, 23:41 CDT
Resolved -
The NOC observed a Link Between r-hut5-hub and r-milwaukee809-isp Down alarm. The NOC confirmed the alarms have cleared. Resolving and monitoring for 24 hours
Apr 19, 04:00 CDT
Monitoring -
The NOC observed a Link Between r-hut5-hub and r-milwaukee809-isp Down alarm. The NOC confirmed the alarms have cleared. Resolving and monitoring for 24 hours
Apr 18, 03:45 CDT
Update -
alarms have cleared. Resolving and monitoring for 24 hours.
Apr 18, 03:44 CDT
Update -
The WiscNet NOC is currently seeing the link between r-hut5-hub and r-milwaukee809-isp as down. Traffic is currently being passed on an alternate route. Our engineers are investigating and will provide additional information as soon as it is available. Thank you.
Please contact the WiscNet NOC if you have any further questions.
Investigating -
The WiscNet NOC is currently seeing the link between r-hut5-hub and r-milwaukee809-isp as down. Traffic is currently being passed on an alternate route. Our engineers are investigating and will provide additional information as soon as it is available. Thank you.
Please contact the WiscNet NOC if you have any further questions.
Completed -
The scheduled maintenance has been completed.
Apr 18, 23:59 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 00:00 CDT
Update -
WiscNet engineers will be will be performing the transition to the TEACH network during this window. All affected members should expect a downtime of approximately 120 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 17, 23:45 CDT
Scheduled -
WiscNet engineers will be will be performing the transition to the TEACH network during this window. All affected members should expect a downtime of approximately 120 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 17, 16:13 CDT
Update -
The WiscNet NOC is currently seeing the router onsite reachable once more. Please verify power and service restoration as soon as possible. Thank you.
Apr 17, 04:39 CDT
Update -
The WiscNet NOC is currently seeing the router onsite reachable once more. Please verify power and service restoration as soon as possible. Thank you.
Apr 17, 02:56 CDT
Investigating -
The WiscNet NOC is currently seeing the router onsite as unreachable at this time. Please verify power and equipment on site and report back to us for further investigation into the issue.
Please contact the WiscNet NOC if you have any further questions.
Investigating -
The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.
Please contact the WiscNet NOC if you have any further questions.
Completed -
The scheduled maintenance has been completed.
Apr 16, 06:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 00:00 CDT
Update -
Spectrum has informed us of an OS upgrade maintenance for the McFarland School District. Affected sites can expect to see service interruption of up to 120 minutes during the window.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 15, 23:45 CDT
Update -
Spectrum has informed us of an OS upgrade maintenance for the McFarland School District. Affected sites can expect to see service interruption of up to 120 minutes during the window.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 15, 00:00 CDT
Scheduled -
Spectrum has informed us of an OS upgrade maintenance for the McFarland School District. Affected sites can expect to see service interruption of up to 120 minutes during the window.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Mar 18, 11:19 CDT
Completed -
The scheduled maintenance has been completed.
Apr 16, 06:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 00:00 CDT
Update -
Spectrum has informed us of an OS upgrade maintenance for the Campbellsport District. Affected sites can expect to see service interruption of up to 120 minutes during the window.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 15, 23:45 CDT
Update -
Spectrum has informed us of an OS upgrade maintenance for the Campbellsport District. Affected sites can expect to see service interruption of up to 120 minutes during the window.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 15, 00:00 CDT
Scheduled -
Spectrum has informed us of an OS upgrade maintenance for the Campbellsport District. Affected sites can expect to see service interruption of up to 120 minutes during the window.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Mar 18, 11:13 CDT
Resolved -
We have received confirmation that techs hare hands off and repairs have been completed. Alarms have remained clear with no further trouble seen since repairs were completed.
Please let us know if any further assitances is needed.
Apr 13, 01:00 CDT
Monitoring -
We have received confirmation that techs hare hands off and repairs have been completed. Alarms have remained clear with no further trouble seen since repairs were completed.
Please let us know if any further assitances is needed.
Apr 12, 00:29 CDT
Update -
We are now seeing alarms clear and our backbone connections are up, however, we have not yet had confirmation that techs are hands off and repairs are fully complete.
We will update again once we confirm works have finished.
Apr 11, 23:10 CDT
Update -
The NOC received an update from the provider. Fiber splicing has started. ETR is still 12:00AM CST.
We will continue to provide updates as they are received.
Apr 11, 21:29 CDT
Update -
The NOC received an update from the provider. Splicers are currently on site and are prepping for repairs. They have provided an ETR of 12:00AM CST.
We will continue to provide updates as they are received.
Apr 11, 20:32 CDT
Update -
Fiber splicing will be taking place shortly. Current ETR is roughly midnight but we will continue to follow up with field techs to supply the latest updates as they become available.
Apr 11, 19:59 CDT
Update -
Work remains ongoing to expose the damaged fibers. The ETA for the splicers to arrive onsite remains between 19:00 and 20:00 CDT.
We will continue to follow up for further updates on repairs.
Apr 11, 18:39 CDT
Investigating -
The NOC received an update from the provider.
Construction crews are on site and are digging to expose the fiber. The early estimate is that it will be between 7 and 8 PM before splicers are able to start. An ETR is not yet available.
We will continue to follow up if updates are not received.
Apr 11, 16:48 CDT
Completed -
The scheduled maintenance has been completed.
Apr 12, 15:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 09:00 CDT
Update -
WisDOT contractors will be performing fiber splicing activities within an active splice case. This work is not expected to cause any service interruptions, however, potentially affected sites are being sent this informational communication.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 12, 08:45 CDT
Update -
WisDOT contractors will be performing fiber splicing activities within an active splice case. This work is not expected to cause any service interruptions, however, potentially affected sites are being sent this informational communication.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 11, 09:00 CDT
Scheduled -
WisDOT contractors will be performing fiber splicing activities within an active splice case. This work is not expected to cause any service interruptions, however, potentially affected sites are being sent this informational communication.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 8, 09:01 CDT
At this time the Wiscnet NOC observes all related alarms have cleared and connectivity to all affected members has been confirmed.
This ticket will now be Resolved and monitored for an additional 24 hours to confirm stability.
Apr 12, 12:00 CDT
Update -
Greetings,
At this time the Wiscnet NOC observes all related alarms have cleared and connectivity to all affected members has been confirmed.
This ticket will now be Resolved and monitored for an additional 24 hours to confirm stability.
Apr 11, 11:57 CDT
Monitoring -
Greetings,
At this time the Wiscnet NOC observes all related alarms have cleared and connectivity to all affected members has been confirmed.
This ticket will now be Resolved and monitored for an additional 24 hours to confirm stability.
If you experience any further trouble with your services, please feel free to reach out.
Apr 11, 03:04 CDT
Investigating -
Greetings,
We have received alarms indicating multiple Member sites are presently unreachable. Investigation is underway at this time and further updates will be posted as further information becomes available.
Affected Members : Adam's Friendship, Bowler, Kiel, Lodi, Menominee, Mishicot, Parkview, Portage, Sauk Prairie, and Westfield
Apr 11, 02:27 CDT
Resolved -
Greetings, At this time WiscNet NOC is seeing services have restored and no further issues exist. Our ticket will be resolved and if further assistance is required please reach out. Thank you
Apr 12, 10:00 CDT
Monitoring -
Greetings, At this time WiscNet NOC is seeing services have restored and no further issues exist. Our ticket will be resolved and if further assistance is required please reach out. Thank you
Apr 11, 09:39 CDT
Update -
.
Apr 10, 21:12 CDT
Investigating -
Greetings,
Beginning 04/10 19:04 CDT, the WiscNet NOC received alarms indicating that our equipment at your site is unreachable. Please assist our investigation into this event by verifying that equipment on site is powered on a properly cabled. The NOC will hold this case pending your response.
Please contact the WiscNet NOC if you have any further questions. Thank you,
Resolved -
All members members connections remain stable. The outage was caused by a broadcast storm caused by a loop in the network. Once this was resolved, we also saw improvements on widespread packet loss issue, which has been an ongoing issue for a small subset of members - we are tracking the packet loss issue on this Status Page: https://status.wiscnet.net/incidents/t7408mmn5gmq
Apr 11, 16:10 CDT
Monitoring -
The transport provider isolated multiple potential sources of the problem and corrected each. Their team and WiscNet observed sustained recovery of all affected sites. We will continue to monitor for stability and will re-engage with the provider if issues resurface.
Apr 5, 23:30 CDT
Identified -
The transport provider has identified an issue on their network causing a core interface to shutdown, they are attempting to resolve the root cause.
Apr 5, 19:27 CDT
Update -
Changed the status to critical, added sites which needed components created. Noting GLS (TEACH Network NOC) has ticket 10137563 open for this incident. We are working with GLS and AT&T to identify the issue and will provide updates as they become available.
Apr 5, 16:01 CDT
Investigating -
WiscNet is investigating an outage impacting a large number of members. A cause has not yet been identified, but all affected members connect using the TEACH network. We will provide updates here as we get more information.
Apr 5, 15:45 CDT
Completed -
The scheduled maintenance has been completed.
Apr 11, 15:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 09:00 CDT
Update -
WisDOT contractors will be performing fiber splicing activities within an active splice case. This work is not expected to cause any service interruptions, however, potentially affected sites are being sent this informational communication.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 11, 08:45 CDT
Update -
WisDOT contractors will be performing fiber splicing activities within an active splice case. This work is not expected to cause any service interruptions, however, potentially affected sites are being sent this informational communication.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 10, 09:00 CDT
Scheduled -
WisDOT contractors will be performing fiber splicing activities within an active splice case. This work is not expected to cause any service interruptions, however, potentially affected sites are being sent this informational communication.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 8, 08:54 CDT
Completed -
The scheduled maintenance has been completed.
Apr 11, 06:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 22:00 CDT
Update -
WiscNet will be upgrading software on the WiscNet backbone router in Onalaska. Members connecting in Onalaska should expect a 10-15 minute outage starting at 10PM. The long maintenance window is in case there are any issues and the device has to be replaced.
Affected Sites: Altra Federal Credit Union Sparts School District Luther High School
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 10, 21:45 CDT
Update -
WiscNet will be upgrading software on the WiscNet backbone router in Onalaska. Members connecting in Onalaska should expect a 10-15 minute outage starting at 10PM. The long maintenance window is in case there are any issues and the device has to be replaced.
Affected Sites: Altra Federal Credit Union Sparts School District Luther High School
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 9, 22:00 CDT
Scheduled -
WiscNet will be upgrading software on the WiscNet backbone router in Onalaska. Members connecting in Onalaska should expect a 10-15 minute outage starting at 10PM. The long maintenance window is in case there are any issues and the device has to be replaced.
Affected Sites: Altra Federal Credit Union Sparts School District Luther High School
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 8, 10:31 CDT