Update - Hello,


Currently the provider is attempting to schedule a time to get onsite, they can be there roughly around 10:00PM tonight or they would have to schedule something for the morning. I attempted to reach out to Dave at 920-379-1348 and was unable to reach him. Please reach out to 608-442-6761 to confirm if someone will be available onsite.

Jan 29, 2026 - 20:13 CST
Update - Hello,

We are still investigating the cause of the this outage, in the meantime please verify there are no power issues onsite or any ongoing maintenance work.

Thank you,

Jan 29, 2026 - 17:40 CST
Investigating - Hello,


We are currently investigating a service interruption for the Berlin Area School District. More to come.

Jan 29, 2026 - 16:22 CST
Abbotsford School District Operational
Village of Allouez Operational
Altra Federal Credit Union Operational
90 days ago
100.0 % uptime
Today
Altoona City Operational
Altoona School District Operational
All Saints Regional Catholic School Operational
90 days ago
100.0 % uptime
Today
Alverno College Operational
Appleton Area School District Operational
Appleton Boys and Girls Club Operational
City of Appleton Operational
Appleton Performing Arts Center Operational
Ashwaubenon School District Operational
Village of Ashwaubenon Operational
Auburndale School District Operational
Aurora University Operational
Augusta School District Operational
Baraboo School District Operational
Barneveld School District Operational
Village of Bellevue Operational
90 days ago
100.0 % uptime
Today
City of Beloit Operational
Beloit College Operational
Beloit School District Operational
Berlin Area School District Major Outage
Big Foot UHS School District Operational
Versiti Operational
City of Brookfield Operational
Brown County Operational
Brown County 2 Remote Site Operational
Brown County 3 Remote Site Operational
Brown County Jail Operational
Brown County Law Enforcement Operational
Brown County New Eye Operational
Brown County PDCT Operational
Brown County PDCT 2 Operational
Brown County Public Service Commission Operational
Cadott Community School District Operational
Calumet County Operational
Cameron School District Operational
Campbellsport School District Operational
Carroll University Operational
Carthage College Operational
CESA 2 Operational
CESA 3 Operational
CESA 10 Operational
Chetek-Weyerhaeuser School District Operational
Children Hospital and Health System Operational
Chippewa County Operational
Chippewa Valley Technical College Operational
Chippewa Falls Area Unified School District Operational
Clear Lake School District Operational
Clinton Community School District Operational
Cochrane-Fountain City School District Operational
Colby School District Operational
Colfax School District Operational
Cornell School District Operational
Cudahy School District Operational
D C Everest Area School District Operational
Dane County Operational
City of De Pere Operational
De Pere School District Operational
Denmark School District Operational
Discovery World Operational
90 days ago
100.0 % uptime
Today
Door County Operational
Dove Health Care Operational
Dunn County Operational
East Troy Community School District Operational
90 days ago
100.0 % uptime
Today
Eau Claire Area School District Operational
Eau Claire Catholic Schools Operational
City of Eau Claire Operational
Eau Claire County Operational
Edgerton School District Operational
Educators Credit Union Operational
Elk Mound Area School District Operational
Elkhorn Area School District Operational
Fall Creek School District Operational
Family Peace Center Operational
Fond du Lac Band Reservation Operational
90 days ago
100.0 % uptime
Today
City of Fond du Lac Operational
Fond du Lac County Operational
Fond du Lac School District Operational
Fort Atkinson School District Operational
Fox City Performing Arts Center Operational
Fox Valley Lutheran High School Operational
Fox Valley Technical College Operational
City of Franklin Operational
Franklin Public School District Operational
Town of Grand Chute Operational
Grant County Operational
City of Green Bay Operational
Green Bay Area School District Operational
Green Bay Community Church Operational
Green Lake County Operational
Greendale School District Operational
90 days ago
100.0 % uptime
Today
Greendale Village Operational
90 days ago
100.0 % uptime
Today
City of Greenfield Operational
Greenfield School District Operational
Greenwood School District Operational
Gresham School District Operational
Hartford UHS School District Operational
Hartland-Lakeside J3 School District Operational
Hilbert School District Operational
HNR School District-Neosho Operational
HNR School District- Rubicon Operational
Holy Apostles School Operational
Holy Hill Area School District Operational
Howard Village Operational
Howard-Suamico School District Operational
Hudson School District Operational
Inclusa Operational
Independence First Operational
Indianhead Federated Library System Operational
Jackson County Operational
City of Janesville Operational
Janesville School District Operational
90 days ago
100.0 % uptime
Today
Jefferson County Operational
Jefferson School District Operational
Kaukauna Area School District Operational
Kenosha County Operational
Kenosha County Public Library System Operational
Kenosha Unified School District Operational
City of La Crosse Operational
La Crosse Public Library Operational
90 days ago
100.0 % uptime
Today
La Crosse School District Operational
Lac Courte Oreilles Ojibwe University Operational
90 days ago
100.0 % uptime
Today
School District of Ladysmith Operational
Lake Holcombe School District Operational
Lakeland University Operational
Lancaster Community Schools Operational
90 days ago
100.0 % uptime
Today
Lawrence University Operational
Lincoln County Operational
Little Chute Area School District Operational
Village of Little Chute Operational
Lomira School District Operational
Loyal School District Operational
Luther High School Operational
Luxemburg-Casco School District Operational
Madison Area Technical College Operational
City of Madison Operational
Madison Metropolitan School District Operational
Manitowoc Public Utilities Operational
Manitowoc School District Operational
Marathon County Operational
Marcus Center for the Performing Arts Operational
90 days ago
100.0 % uptime
Today
Marinette City Operational
Marinette County Operational
Marinette School District Operational
Marquette University Operational
Marshall School District Operational
City of Marshfield Operational
Marshfield Unified School District Operational
Mayville School District Operational
McDonell Area Catholic School District Operational
McFarland School District Operational
Medical College of Wisconsin Operational
City of Menasha Operational
Menasha Joint School District Operational
Town of Menasha Operational
Menasha Utilities Operational
Menomonie Area School District Operational
Meriter Hospital, Inc. Operational
Messmer Catholic Operational
Mid-State Technical College Operational
Mid-State Technical College - Stevens Point Operational
90 days ago
100.0 % uptime
Today
Mid-Wisconsin Federated Library System Operational
Middleton-Cross Plains Area School District Operational
Milwaukee Area Technical College Operational
Milwaukee Art Museum Operational
Milwaukee City Housing Authority Operational
City of Milwaukee Operational
Milwaukee Institute of Art and Design Operational
Milwaukee Public Museum Operational
Milwaukee School of Engineering Operational
Mineral Point Unified School District Operational
Mondovi School District Operational
Monona Grove School District Operational
Monroe School District Operational
Montello School District Operational
Moraine Park Technical College Operational
Mosinee School District Operational
Mount Mary University Operational
90 days ago
100.0 % uptime
Today
Muskego City Operational
90 days ago
100.0 % uptime
Today
Muskego-Norway School District Operational
City of Neenah Operational
Neenah Joint School District Operational
Neillsville School District Operational
City of New Berlin Operational
New Berlin School District Operational
Nicolet Area Technical College Operational
Nicolet Federated Library System Operational
North Central Health Care Operational
North Fond du Lac School District Operational
Northeast Wisconsin Technical College Operational
Northern Waters Library Service Operational
Northland College Operational
Northland International University Operational
Northwood Technical College Operational
Oak Creek-Franklin Joint School District Operational
90 days ago
100.0 % uptime
Today
Oconomowoc Area School District Operational
90 days ago
100.0 % uptime
Today
Oconto County Operational
90 days ago
100.0 % uptime
Today
Omro School District Operational
Oshkosh Area School District Operational
City of Oshkosh Operational
Osseo-Fairchild School District Operational
Owen-Withee School District Operational
Pabst Theater Organization Operational
90 days ago
100.0 % uptime
Today
Palmyra-Eagle Area School District Operational
PESI Operational
Pier Wisconsin Operational
City of Platteville Operational
Platteville School District Operational
Plover Village Operational
90 days ago
100.0 % uptime
Today
Portage County Operational
Price County Operational
Pulaski Community School District Operational
Rhinelander School District Operational
Rice Lake Area School District Operational
Richmond School District Operational
Ripon Area School District Operational
River Falls School District Operational
Rock County Operational
Rock Prairie Montessori School Operational
90 days ago
100.0 % uptime
Today
Rosendale-Brandon School District Operational
Royal Credit Union Operational
Rubicon J6 School District Operational
Rural Health Care Operational
Sacred Heart Hospital Operational
Sacred Heart Seminary and School of Theology Operational
90 days ago
100.0 % uptime
Today
St. Augustine University Parish Operational
St. Francis Xavier Catholic School Systems Operational
St. Joseph's Hospital Operational
St Mary's Hospital Medical Center Operational
90 days ago
100.0 % uptime
Today
St. Mary's Springs Academy Operational
St. Norbert College Operational
St. Thomas Aquinas Parish School Operational
St. Vincent Hospital Operational
Sevastopol School District Operational
Sheboygan Area School District Operational
City of Sheboygan Operational
Sheboygan County Operational
Shorewood School District Operational
90 days ago
100.0 % uptime
Today
Silver Lake College Operational
Slinger School District Operational
South Central Library System Operational
Southern Door County School District Operational
Southwest Health Center Operational
Southwest Library System Operational
90 days ago
100.0 % uptime
Today
Sparta Area School District Operational
90 days ago
100.0 % uptime
Today
Spencer School District Operational
Spooner Area School District Operational
Spooner Health System Operational
Stanley-Boyd Area School District Operational
Stevens Point Area Public School District Operational
City of Stevens Point Operational
City of Sturgeon Bay Operational
90 days ago
100.0 % uptime
Today
Village of Suamico Operational
City of Superior Operational
SWITCH - Southeastern Wisc Info Tech Exchange Operational
Thorp School District Operational
Tomahawk School District Operational
Trout Lake Operational
Turtle Lake School District Operational
UW-Whitewater Operational
Verona Area School District Operational
Victory Christian Academy Operational
90 days ago
100.0 % uptime
Today
Viterbo University Operational
Washburn County Operational
Watertown Unified School District Operational
City of Watertown Operational
90 days ago
100.0 % uptime
Today
City of Waukesha Operational
Waukesha County Operational
Waukesha County Technical College Operational
Waukesha School District Operational
Waupaca County Operational
Waupun School District Operational
City of Wausau Operational
Wausau School District Operational
Wautoma Area School District Operational
Wauwatosa City Operational
City of West Allis Operational
West Allis-West Milwaukee School District Operational
West De Pere School District Operational
Western Technical College Operational
Westosha Special Ed Operational
Whitefish Bay School District Operational
City of Whitewater Operational
Whitewater Unified School District Operational
Whitnall School District Operational
Winnebago County Operational
Winnebago Lutheran Academy Operational
Winneconne Community School District Operational
Winnefox Library System Operational
WiscNet Headquarters Operational
90 days ago
100.0 % uptime
Today
Wisconsin Center for the Blind and Visually Impaired Operational
90 days ago
100.0 % uptime
Today
Wisconsin Center District Operational
90 days ago
100.0 % uptime
Today
Wisconsin Dells School District Operational
Wisconsin Department of Military Affairs Operational
State of Wisconsin Dept of Public Instruction Operational
Wisconsin Department of Transportation Operational
Wisconsin Economic Development Corporation - Madison Operational
Wisconsin Economic Development Corporation - Milwaukee Operational
Wisconsin Educational Communications Board Operational
State of Wisconsin Investment Board Operational
Wisconsin Lutheran High School Operational
State of Wisconsin Operational
Wisconsin Valley Library Service Operational
Wisconsin Regional Peering Operational
MERIT Network Operational
Pennsylvania State University Operational
SysNet Operational
Indiana Giga POP Operational
Northwestern University Operational
University of Chicago Operational
University of Iowa Operational
University of Illinois Operational
NorthernLights GigaPOP Operational
UW SysNet Operational
Illinois State University Operational
Penn State University Operational
KINBER Operational
MOREnet Operational
Iowa State University Operational
University of Nebraska CSN Operational
University of Nebraska Lincoln Operational
University of Missouri Operational
OneNet Operational
GPN Operational
Transit Share Operational
University of Wisconsin SysNet Operational
University of Iowa Operational
Penn State Operational
University of Minnesota Operational
Indiana University Operational
MERIT Operational
KINBER Operational
Iowa State University Operational
TEACH - Milwaukee Major Outage
Algoma School District Operational
All Saints Catholic School - Berlin Operational
Arrowhead UHS School District Operational
Bellin College Inc Operational
Bonduel School District Operational
Bowler School District Operational
Waukesha County Federated Library System (Bridges Library System) Operational
Bridges Library System Operational
Brighton #1 School District Operational
Bristol School District #1 Operational
Burlington Area School District Operational
Catholic Memorial High School Operational
CESA 1 Operational
CESA 6 Operational
CESA 7 Operational
Chilton School District Operational
Concordia University Operational
Dodgeland School District Operational
Elcho School District Operational
Elkhart Lake-Glenbeulah School District Operational
Erin School District Operational
Fox Point J2 School District Operational
Freedom Area School District Operational
Geneva J4 School District Operational
Genoa City J2 School District Operational
Gilmanton School District Operational
Grafton School District Operational
Granton Area School District Operational
Grantsburg School District Operational
Hartford J1 School District Operational
Holmen School District Operational
Horicon School District Operational
Hortonville Area School District Operational
Howards Grove School District Operational
Kettle Moraine School District Operational
Kewaunee School District Operational
Kiel Area School District Operational
Kimberly Area School District Operational
Kohler School District Operational
Lac du Flambeau #1 School District Operational
Lake Country School District Operational
Lakeshore Technical College Operational
Lena School District Operational
Linn J6 School District Operational
Living Hope Lutheran School Operational
Good Shepherd Lutheran School Operational
Maple Dale-Indian Hill School District Operational
Marian University of Fond du Lac Operational
Marquette University High School Operational
Medford Area Public School District Operational
Menominee Indian School District Operational
Mequon-Thiensville School District Operational
Merton Community School District Operational
Milton School District Operational
Milwaukee County Federated Library System Operational
Mishicot School District Operational
Monarch Library System Operational
Necedah Area School District Operational
New London School District Operational
Nicolet UHS School District Operational
Northcentral Technical College Operational
Northern Ozaukee School District Operational
Northland Pines School District Operational
Oakfield School District Operational
Outagamie Waupaca Library System Operational
Paris J1 School District Operational
Pewaukee School District Operational
Phillips School District Operational
Pittsville School District Operational
Plymouth Joint School District Operational
Port Washington-Saukville School District Operational
Prairie Lakes Library System Operational
Prairie Farm Public School District Operational
Prentice School District Operational
Racine Lutheran High School Operational
Racine Unified School District Operational
Randall J1 School District Operational
Raymond #14 School District Operational
Reedsville School District Operational
Rib Lake School District Operational
Ripon College Operational
Sacred Heart School of Theology Operational
Salem School District Operational
Sharon J11 School District Operational
Shawano School District Major Outage
Sheboygan Falls School District Operational
Shoreland Lutheran High School Operational
South Milwaukee School District Operational
Spring Valley School District Operational
St. Catherines High School Operational
St. Mary Catholic Schools Operational
Stone Bank School District Operational
Stoughton Area School District Operational
Sturgeon Bay School District Operational
Swallow School District Operational
Three Lakes School District Operational
Union Grove J1 School District Operational
Union Grove UHS School District Operational
Washington-Caldwell School District Operational
Waterford Graded J1 School District Operational
Waterford UHS School District Operational
Waupaca School District Operational
White Lake School District Operational
Whitefish Bay Dominican High School Operational
Wisconsin Lutheran College Operational
Wisconsin School for the Deaf Operational
Wrightstown Community School District Operational
TEACH - Madison Major Outage
Adams-Friendship Area School District Operational
Albany School District Operational
Almond-Bancroft School District Operational
Antigo Unified School District Operational
Argyle School District Operational
Bangor School District Operational
Barron Area School District Operational
Beecher-Dunbar-Pembine School District Operational
Belleville School District Operational
Belmont Community School District Operational
Benton School District Operational
Birchwood School District Operational
Black Hawk School District Major Outage
Blackhawk Technical College Operational
Boscobel Area School District Operational
Boyceville Community School District Operational
Brillion School District Operational
Cambria-Friesland School District Operational
Cambridge School District Operational
Cassville School District Operational
CESA 4 Operational
CESA 5 Operational
CESA 8 Operational
CESA 9 Operational
Coleman School District Operational
Coman School District Operational
Crivitz School District Operational
Cuba City School District Operational
Darlington Community School District Operational
De Forest Area School District Operational
Deerfield Community School District Operational
Delavan-Darien School District Operational
Dodgeville School District Operational
East Troy School District Operational
Edgar School District Operational
Edgewood High School Operational
Ellsworth Community School District Operational
Elmwood School District Operational
Fall River School District Operational
Flambeau School District Operational
Florence County School District Operational
Frederic School District Operational
Gillett School District Operational
Glenwood City School District Operational
Goodman-Armstrong Creek School District Operational
Green Lake School District Operational
Hayward Community School District Operational
Highland School District Operational
Hurley School District Operational
Hustisford School District Operational
Iola-Scandinavia School District Operational
Iowa-Grant School District Operational
Ithaca School District Operational
Johnson Creek School District Operational
Kewaskum School District Operational
Lac Courte Oreilles Ojibwa Community College Operational
Lake Mills Area School District Operational
Lakeland UHS School District Operational
Laona School District Operational
Lodi School District Operational
Marathon City School District Operational
Marion School District Operational
Markesan School District Operational
Mercer School District Operational
Minocqua J1 School District Operational
Monticello School District Operational
Mukwonago School District Operational
New Glarus School District Operational
Niagara School District Operational
Norris Academy Operational
North Lakeland School District Operational
Northwood School District Operational
Norwalk-Ontario-Wilton School District Operational
Oconto Falls Public School District Operational
Oconto Unified School District Operational
Oregon School District Operational
Osceola School District Operational
Parkview School District Operational
Pecatonica Area School District Operational
Peshtigo School District Operational
Phelps School District Operational
Plum City School District Operational
Port Edwards School District Operational
Portage Community School District Operational
Poynette School District Operational
Prairie du Chien Area School District Operational
Prescott School District Operational
Princeton School District Operational
Randolph School District Operational
Rio Community School District Operational
River Ridge School District Operational
River Valley School District Operational
Riverdale School District Operational
Rock Prairie Montessori Operational
Rosholt School District Operational
Sacred Heart of Jesus and Mary School Operational
Saint Croix Central School District Operational
Saint Croix Falls School District Operational
Sauk Prairie School District Operational
School District of Wild Rose Operational
Seneca School District Operational
Shell Lake School District Operational
Shiocton School District Operational
Shullsburg School District Operational
Siren School District Operational
Solon Springs School District Operational
Southwest Wisconsin Technical College Operational
Southwestern Wisconsin School District Operational
Stratford School District Operational
Sun Prairie Area School District Operational
Suring Public School District Operational
Tigerton School District Operational
Tomorrow River School District Operational
Tri-County Area School District Operational
Two Rivers Public School District Operational
Wabeno Area School District Operational
Walworth J1 School District Operational
Waterloo School District Operational
Waunakee Community School District Operational
Waupaca School District Operational
Wausaukee School District Operational
Wauzeka-Steuben School District Operational
Webster School District Operational
West Salem School District Operational
Westfield School District Operational
Weyauwega-Fremont School District Operational
Winding Rivers Library System Operational
Wisconsin Center for the Blind and Visually Impaired Operational
Wisconsin Heights School District Operational
Wonewoc-Union Center School District Operational
Woodruff J1 School District Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Fond du Lac WiscNet Hub Device Upgrade Feb 5, 2026 21:00 - Feb 6, 2026 03:00 CST

WiscNet engineers will be replacing a hub routing device in Fond du Lac, WI on Thursday February 5th at 9:00pm central. The upgraded model will support higher port speeds and have software support further into the future. Effort will be made to make the downtime experienced as short as possible, but the full duration of the maintenance window is reserved. If you have a redundant Connect +1 circuit to another WiscNet hub location, your internet connectivity should fail over to another path.
If you have any questions or requests regarding this maintenance, please contact support@wiscnet.net.

Posted on Jan 22, 2026 - 12:52 CST

2194581 | Spectrum | STD, LOS, OS Upgrade Feb 12, 2026 00:00-06:00 CST

Spectrum will be performing STD, LOS, OS Upgrades in MILWAUKEE, WI.

Expected Impact: 120 minutes.

Posted on Jan 20, 2026 - 20:17 CST

2189391 | Spectrum/Charter | Upgrades Feb 27, 2026 00:00-06:00 CST

Spectrum will be performing STD, LOS, and OS upgrades.
30 minutes of anticipated outage time is to be expected.

Posted on Jan 06, 2026 - 22:27 CST
Jan 29, 2026
Postmortem - Read details
Jan 29, 13:33 CST
Resolved - This incident has been resolved.
Jan 29, 13:16 CST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 28, 13:03 CST
Update - We do not see any issues at the site, please contact GLS for further investigation. They can be contacted at 1.866.558.1920.
Jan 25, 22:43 CST
Investigating - WiscNet NOC received a call from St Mary's Catholic School that their Elementary School is down. The High School and Middle Schools are up. This call came in at 7pm CST. We can access the site router and we see port 1 is down. We are investigating further and will keep you updated.

Thanks

Jan 25, 21:27 CST
Resolved - Good Morning,

We are seeing the handoff port as back up and passing traffic.

This was down from 07:15 AM on the 27th and came back up today at 9:16 AM

Packet loss was observed to caused some bounced at the 28th between 1-2 PM. This issue did clear on the 28th around 3-4 PM.

If you are still seeing packet loss issues, are not aware of any internal work occurring, or believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.

If you have any additional questions, please contact WiscNet NOC.

Jan 29, 10:19 CST
Jan 28, 2026
Resolved - This site is down due to a disconnect of service.
Jan 28, 16:23 CST
Update - Hello,

GLS will be dispatching a technician on site this afternoon.

Jan 28, 13:41 CST
Update - Hello,

We have opened a ticket with TEACH for investigation at this time.

Thank You,

Jan 28, 10:38 CST
Investigating - Hello,

We are observing the Living Hope Lutheran School site down as of 9:47 AM CST.

This is a teach site and we will reach out to the for investigation.

Thank You,

Jan 28, 10:06 CST
Resolved - At this time, we are seeing the issue at Necedah Area School District as cleared.

If you need additional assistance, please reach out to the WiscNet NOC.

Jan 28, 15:06 CST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 26, 00:46 CST
Investigating - Hello,

We are seeing the handoff port as down/down starting at 10:59 AM CST and can still reach the device onsite. Please verify if there is any known working occurring.

Jan 23, 14:29 CST
Resolved - At this time, we are seeing the issue at Shawano School District as cleared.

If you need additional assistance, please reach out to the WiscNet NOC.

Jan 28, 15:04 CST
Investigating - Hello,

The WiscNet NOC has identified a network event affecting the Shawano School district starting at 6:25 AM CST. We've lost access to the router on site, please verify power & equipment and reach out to GLS/TEACH.

TEACH prefers that the site open a trouble ticket with the GLS. Please contact the GLS NOC at 1-866-558-1920 for additional troubleshooting and to open a ticket. If you have any questions, feel free to reach out.

Jan 23, 08:40 CST
Resolved - This incident has been resolved.
Jan 28, 13:04 CST
Update - Hello,

The outage impacting this site has been resolved and we are seeing traffic again as of about 4 PM on 1/27.

Jan 28, 13:00 CST
Update - Our provider has requested internal troubleshooting to isolate this issue. They will be reaching out to the site to continue isolating this issue.
Jan 27, 12:40 CST
Update - Our provider is investigating. We will update you as soon as we have more.
Jan 27, 09:31 CST
Update - We have begun an investigation with our provider. While our investigation is ongoing, please verify power and equipment onsite if possible.
Jan 27, 03:34 CST
Investigating - We are currently investigating this issue.
Jan 27, 03:11 CST
Resolved - Hello,

This maintenance has been completed, and we are seeing all services restored.

Please reach out with any questions.

Thank you,

Jan 28, 07:11 CST
Identified - Hello,

Our provider is preforming a fiber maintenance that is impacting your services. This maintenance is expected to conclude at 7 am CST. We will be following up after the window for hands off and will make sure all services have restored.

Please reach out with any questions.

Thank you,

Jan 28, 00:43 CST
Investigating - Hello,

Starting at 12:13 am we lost connection to our end device for this service.

While we are investigating can you provide onsite power and equipment verification?

Please reach out with any questions.

Thank you,

Jan 28, 00:32 CST
Completed - The scheduled maintenance has been completed.
Jan 28, 00:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 23:30 CST
Update - This maintenance has been rescheduled.

Original End Date/Time: 01/28/2026 12:01 AM - 06:00AM Central
New Start Date/Time: 01/27/2026 23:30 Central
New End Date/Time: 01/28/2026 00:00 Central

Jan 16, 21:26 CST
Scheduled - A WIN Technology access partner will be performing fiber maintenance in Westby, WI.

Anticipated Downtime: Up to 10 minutes

Jan 9, 23:27 CST
Jan 27, 2026
Resolved - As of 4:35AM CST, this maintenance has been completed and technicians are hands off.
Jan 27, 08:01 CST
Monitoring - This service has been restored as of 3:54 AM. We are monitoring this service and waiting for completions for the maintenance window before we resolve this incident.
Jan 27, 05:06 CST
Identified - We have identified an outage at 12:02 AM for the SWIB. At this time we believe this is correlated to an unnotified emergency fiber maintenance being done on University Ave in Madison, WI. The maintenance is set to end at 6:00 AM CST. We apologize for the inconvenience, we will monitor the situation until the maintenance is complete.
Jan 27, 00:33 CST
Jan 26, 2026
Resolved - Hello,


We're seeing power restore, and our service has also restored.

Jan 26, 20:59 CST
Investigating - Hello,


We are investigating the router for the Edgerton School District being down.

Jan 26, 19:49 CST
Resolved - This incident has been resolved.
Jan 26, 20:23 CST
Update - We are seeing all sites as back up. We will continue monitoring these sites as normal.
Jan 26, 20:23 CST
Update - Our provider is still investigating this issue and is seeing some issues due to the recent winter storms.
Jan 26, 18:40 CST
Update - We have reached out to our provider GLS TEACH on this issue and opened ticket 11931791. We will be following up with them to get additional information on their investigation.
Jan 26, 16:22 CST
Investigating - We are currently investigating this issue.
Jan 26, 15:52 CST
Jan 25, 2026
Postmortem - Read details
Jan 25, 07:22 CST
Resolved - This incident has been resolved.
Jan 25, 07:21 CST
Monitoring - Connection to equipment has been restored.
Jan 25, 07:21 CST
Investigating - The WiscNet NOC has identified a network event affecting the Shawano School district starting at 11:01 AM CST. We've lost access to the router on site, please verify power & equipment
Jan 24, 11:38 CST
Jan 24, 2026
Jan 23, 2026
Resolved - Date & Time of Incident: 1/23/26 at 7:10 AM CST
Duration: 143 minutes
Technician(s): Jim
Review Date: 1/23/26

Root Cause: Network port was down

Brief Summary: The site came into alarm at 7:10 AM CST and cleared at 9:33 AM. Device logs indicate the network port went down

Jan 23, 12:32 CST
Investigating - Hello,

The WiscNet NOC has identified a network event affecting the Black Hawk School district starting at 7:10 AM CST. We've lost access to the router on site, please verify power & equipment and reach out to GLS/TEACH.

TEACH prefers that the site open a trouble ticket with the GLS. Please contact the GLS NOC at 1-866-558-1920 for additional troubleshooting and to open a ticket. If you have any questions, feel free to reach out.

Jan 23, 07:50 CST
Resolved - This incident has been resolved.
Jan 23, 08:03 CST
Update - The outage cleared at 4:49 AM CST.
Jan 23, 08:03 CST
Investigating - We are currently investigating this issue.
Jan 23, 03:25 CST
Jan 22, 2026

No incidents reported.

Jan 21, 2026
Resolved - Date & Time of Incident: 11/15/25
Duration: NA due to the timestamps of the service reroute being unknown
Technician(s): Jim
Review Date: 1/21/26

Root Cause: Fiber Cut

Brief Summary: Services when down at 11/15/25 due to a fiber cut. Services were rerouted to restore service. We see traffic came back to original path at 12/10/25. We currently see an average of 24kb/s on the circuit starting 1/6/26

Jan 21, 13:53 CST
Update - Greetings,

Please confirm estimated time of repair for the fiber cut at 650. W Reservoir building.

Nov 18, 17:18 CST
Update - Greetings, Member.

We are seeing your edge device down at 809 N. Broadway, Milwaukee, WI 53202. Can you please confirm the networking equipment on site has power?

Nov 18, 12:40 CST
Update - Greetings, Member.

We are seeing your edge device down at 809 N. Broadway, Milwaukee, WI 53202. Can you please confirm the networking equipment on site has power?

Nov 18, 10:34 CST
Update - Greetings, Member.

We are seeing your edge device down at 809 N. Broadway, Milwaukee, WI 53202. Can you please confirm the networking equipment on site has power?

Nov 17, 19:26 CST
Update - Greetings, Member.

We are seeing your edge device down at 809 N. Broadway, Milwaukee, WI 53202. Can you please confirm the networking equipment on site has power?

Nov 17, 09:14 CST
Update - Greetings, Member.

We are seeing your edge device down at 809 N. Broadway, Milwaukee, WI 53202. Can you please confirm the networking equipment on site has power?

Nov 16, 01:44 CST
Update - Greetings, Member.

We are seeing your edge device down at 809 N. Broadway, Milwaukee, WI 53202. Can you please confirm the networking equipment on site has power?

Nov 15, 21:31 CST
Update - Greetings, Member.

We are seeing your edge device down at 809 N. Broadway, Milwaukee, WI 53202. Can you please confirm the networking equipment on site has power?

Nov 15, 15:23 CST
Update - Greetings, Member.

We are seeing your edge device down at 809 N. Broadway, Milwaukee, WI 53202. Can you please confirm the networking equipment on site has power?

Nov 15, 07:30 CST
Update - Greetings, Member.

We are seeing your edge device down at 809 N. Broadway, Milwaukee, WI 53202. Can you please confirm the networking equipment on site has power?

Nov 15, 05:41 CST
Update - Greetings, Member.

We are seeing your edge device down at 809 N. Broadway, Milwaukee, WI 53202. Can you please confirm the networking equipment on site has power?

Nov 15, 03:35 CST
Update - Greetings, Member.

We are seeing your edge device down at 809 N. Broadway, Milwaukee, WI 53202. Can you please confirm the networking equipment on site has power?

Nov 15, 01:15 CST
Update - Greetings, Member.

We are seeing your edge device down at 809 N. Broadway, Milwaukee, WI 53202. Can you please confirm the networking equipment on site has power?

Nov 14, 23:25 CST
Update - Greetings, Member.

We are seeing your edge device down at 809 N. Broadway, Milwaukee, WI 53202. Can you please confirm the networking equipment on site has power?

Nov 14, 17:01 CST
Update - Greetings, Member.

We are seeing your edge device down at 809 N. Broadway, Milwaukee, WI 53202. Can you please confirm the networking equipment on site has power?

Thank you

Nov 13, 18:27 CST
Update - Greetings,

We are seeing your edge device down at 809 N. Broadway, Milwaukee, WI 53202. can you please confirm the networking equipment on site has power?

Thank you

Nov 13, 16:00 CST
Investigating - Greetings,

We are seeing your edge device down at 809 N. Broadway, Milwaukee, WI 53202. can you please confirm the networking equipment on site has power?

Thank you

Nov 13, 12:38 CST
Resolved - Date & Time of Incident: Jan 19th. Down at 1:12 PM CST
Duration: 10 minutes
Technician(s): Jim
Review Date: 1/21/25

Root Cause: Device onsite rebooted

Brief Summary: The device onsite rebooted. Service restored at 1:22 PM CST

Jan 21, 12:07 CST
Investigating - Hello,

We are seeing the Glenwood City School district as down again at 1:12 PM CST. We've lost access to the router on site, please verify power & equipment and reach out to GLS/TEACH.

TEACH prefers that the site open a trouble ticket with the GLS. Please contact the GLS NOC at 1-866-558-1920 for additional troubleshooting and to open a ticket.

If you have any questions, feel free to reach out.

Jan 19, 13:18 CST
Jan 20, 2026

No incidents reported.

Jan 19, 2026
Resolved - Hello,

This has been stable since 1/7/2026 4:59:00 AM. The fan was replaced on 1/8/2026.

Jan 19, 13:06 CST
Update - We have investigated with our transport provider. Our transport provider is seeing no outages or maintenance events and is able to get into their device and verify that the handoff port facing Wiscnet is down and not receiving traffic. Please look at investigating and verifying power and equipment at the location. Please reach out to us with any findings or if you have any further questions.
Jan 7, 04:38 CST
Investigating - We are currently investigating this issue. At this time please see about verifying power and equipment onsite as we open an investigation with our transport provider for any issues.
Jan 7, 04:05 CST
Resolved - Date & Time of Incident: 1/19/225 / 7:52 - 9:55 AM CST
Duration: 123 minutes
Technician(s): JH
Review Date: 1/19/225

Root Cause: Device reboot

Brief Summary: Device was down for 123 minutes. There were known power outages in the area.

Jan 19, 12:09 CST
Investigating - Hello,

We are seeing the Glenwood City School district as down starting at 7:52 AM CST. We've lost access to the router on site, please verify power & equipment and reach out to GLS/TEACH.

TEACH prefers that the site open a trouble ticket with the GLS. Please contact the GLS NOC at 1-866-558-1920 for additional troubleshooting and to open a ticket.

If you have any questions, feel free to reach out.

Jan 19, 08:18 CST
Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026
Completed - The scheduled maintenance has been completed.
Jan 16, 15:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 09:00 CST
Scheduled - Fiber splice at I-41/43/894 at 35th St on Friday, January 16, 2026 between 9:00 am and 3:00 pm.
There should not be any impact.

Jan 9, 17:32 CST
Resolved - Hello,

At this time the maintenance has been completed.

Please reach out with any questions.

Thank you,

Jan 16, 07:11 CST
Monitoring - Hello,

We have followed up with our provider and this was caused by a software maintenance they are preforming.

The window is set to end at 7 am.

We will follow up after the window for hands off, and will make sure services have restored.

Please reach out with any questions.

Thank you,

Jan 16, 01:36 CST
Investigating - Hello,

Starting around 12:30 am we observed our edge devices go down.

At this time we are investigating this outage.

Please reach out with any questions.

Thank you,

Jan 16, 00:50 CST
Completed - The scheduled maintenance has been completed.
Jan 16, 06:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 00:00 CST
Scheduled - AT&T will be performing network maintenance.

0329 - Darien Public Library

Jan 8, 16:31 CST
Jan 15, 2026
Completed - The scheduled maintenance has been completed.
Jan 15, 23:25 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 21:00 CST
Scheduled - WiscNet technicians will be performing firmware upgrades on WiscNet managed firewalls to address CVE-2025-25249 on Thursday, January 15th starting at 9PM and ending by 6AM local time for the members included in this maintenance notification.
Internet service will be interrupted when firewalls reboot for the upgrade.

Sincerely,

WiscNet Support
support@wiscnet.net
608-442-6761 ext. 2
https://www.wiscnet.net/support

Jan 14, 12:55 CST
Resolved - Alarms have cleared as of 4:52PM CST. Please let us know if you have any questions. We will continue to monitor as normal.
Jan 15, 17:01 CST
Update - We are continuing to investigate this issue.
Jan 15, 16:59 CST
Investigating - At 4:05PM CST, we are observing alarms for Wonewoc-Union Center School District.
Jan 15, 16:46 CST
Completed - The scheduled maintenance has been completed.
Jan 15, 05:59 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 00:00 CST
Scheduled - AT&T plans to perform a network maintenance for the following site.

0933 - Marathon City School District.

Jan 8, 03:26 CST